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Black thumbnails on 16bit export!

David Moore
I really thought that C1 would fix this problem on the latest 9.3 update, but no. This is a big problem for clients who want 16 bit tiffs delivered instead of Raw. Anybody have a work around???
Thanks david
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  • Benjamin Liddle
    This is an issue with TIF files of certain file sizes/resolutions (I'm not sure which off the top of my head) that causes OS X 10.11.6 to render corrupt thumbnails (in Finder) and Preview to show corrupted or black files. You can remedy this in OS X 10.11.6 by setting Tiling (under Options in the Process Recipe) to any value besides No Tiling. This will have minimal impact on file size.
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  • David Moore
    Im either really tired, slow, or both. Where is, "setting Tiling (under Options in the Process Recipe) to any value besides No Tiling.". All I have in batch tab is the tool for batch...Que and History. Where might I find options for that tool. Thanks
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  • Permanently deleted user
    In the tool tab "Output", tool "Process Recipe", tab "basic", field "options", you have the choice between 'uncompressed', 'zip', 'no thumbnail' and ...... 'tile dimension', where you choose 'not tiled'. 😉
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  • David Moore
    Thank you! My first problem was not having a recipe with 16bit tif selected first. I was looking for a field called Options but that doesn't appear till you have actually selected a tif for export. Ive got it now thanks again!
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