Thumbs disappearing in 5.1.1
I just install 5.1.1 with Windows 7 64-bit. There seems to be a problem that thumbnails disappear just after I've worked on them and all I see is black. If I move to another folder and then back to the one I'm working on, the thumbnails are there. I didn't have this problem until I updated to 5.1.1
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Does the behavior remain if you downgrade to 5.1? 0 -
I had and described a similar behavior - the thumbs disapared after I rotated images (that is my first edit on them so maybe other edits would have done the same) and also the .cop file disappeared.
I downgraded to 5.1 and the problem went away. I re-upgraded to 5.1.1 and I haven't had the problem again.0 -
I had it in 5.1 as well. I didn't figure why it happens, but once the application is restarted the thumbnails are regenerated. 0 -
I am experiencing this too, very annoying! Did not happen with the previous version.
PC configuration is Win7 64bit, Intel i7-920, Asus P6T SE motherboard, 12GB RAM.
Hope this bug is corrected ASAP.0 -
Yep, me too I'm afraid. Re-starting C1 or re-opening the folder solves it (until it happens again...)
Piet Gispen
http://www.pietgispen.com0 -
To all,
If your problem persists or reoccurs, please open a support case with Phase One so they can get it on their to do list or walk you through a workaround (if available).0 -
To add to Paul's post above, please include a System Information file as well as the details of your Color Profiling workflow (proof profile and Default Monitor Profile). 0 -
You really should not push all the work to your users. Why is there no button in your software to collect debugging information? I suppose most of us here find it rather frustrating to get the ball back with a lot of tasks connected.
Just my 2 cents.0
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