No LCC to apply

Randhir Singh

• 31. Januar 2017 06:54

I'm getting an error message when trying to apply a LCC image.
I first create the LCC from a file taken with a white piece of plexi in front of the lens. Then I create the actual LCC in C1.
The problem is when I try to Apply the LCC to the an actual image. I select both files and right click to "Apply LCC". At this point C1 give me one of two errors:
If I click on the LCC file the error is "No Variants to apply LCC"
If I click on the variant the error is "No LCC to apply"

Neither case is correct.
Can anyone advise on what to do?
Thanks.
Randhir

0

• 

  HansB

  • 31. Januar 2017 07:52

  Could be the same as I have. If 'Edit All Selected Variants' is 'off', it fails to apply the LCC.
  
  I initially reported to PO:
  

  It seems I found an issue with the LCC tool. I’m trying to apply an LCC to only one image of a selection. But when I do it, an error message shows up: “Selected variants must contain an LCC shotâ€. As a matter of fact, they do. And ‘Apply LCC’ would not be available if there was none.
  

  
  
  So I cannot have LCC and multiple variants selected and apply the LCC to only one of them. Or, in the smallest case, have LCC and a single variant selected and apply it to only the variant. It must always be applied to all selected variants, including the LCC shot itself.
  
  Support's solution is to copy/paste the LCC as adjustment for a single image.
  
  I had some discussion with support about it. They concluded that this is by design, not a bug.
  
  
  Regards,
  Hans

  0
• 

  Randhir Singh

  • 31. Januar 2017 08:21

  Thank you Hans! That seems to have worked.

  0
• 

  HansB

  • 31. Januar 2017 08:34

  Great. 😊
  
  But I still disagree with support and consider it a bug. It is an option CO offers me in the dialog window.
  

  You have selected multiple variants but "Edit All Selected Variants" is turned off.
  Apply LCC for the primary variant only or all selected variants?

  
  I click the button 'Only The Primary Variant'. It throws an error. And it's an error with wrong text.
  
  Maybe you can file a support case, too.
  
  
  Regards,
  Hans

  0
• 

  Randhir Singh

  • 31. Januar 2017 09:56

  I'm very new to C1 so I'm a little unsure of how to do what you are asking!
  Can you let me know and I'll follow your instructions.

  0
• 

  HansB

  • 31. Januar 2017 10:09

  To file a support case, have a look at their website, https://www.phaseone.com/, choose 'Support' from the menu.
  Or use one of these direct links:
  http://support.phaseone.com/, https://www.phaseone.com/SupportMain.aspx
  
  At the bottom, you can choose the support you are looking for: Technical Support, in this case.
  You'll need to log in at this point, if you have not already done so.
  
  The rest is self explaining:
  Personal information and a description of your question, bug, or feature request.
  
  
  Regards,
  Hans

  0

Post ist für Kommentare geschlossen.