Color problems with Canon Mark II 1Dn

karenajane

• 4. September 2007 17:16

Hello,

I am having a problem that I can't seem to find any help with. I shoot a Canon Mark II 1Dn and use Capture One Pro version 3.7.7. I am having color issues when I download files to Capture One.

Basically, the thumbnail on the right looks fine until I click on it. The large image that loads no longer looks anything like the thumbnail. Instead, the color is completely different -- usually orange or yellow.

Why is it doing this? Any thoughts?

Thank you in advance,
Kari

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  Anonymous

  • 4. September 2007 18:38

  Hi Kari -
  Yes, this is on the known issue list
  Capture One 3.7.7 includes an incorrect ICC profile, "Canon EOS-1DMkII N generic". This profile has an error that creates incorrect colors.
  You can also use Color Editor to get desired results and to reuse the created profile.
  http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  check back to the known issue list - for further information on this-
  http://www.phaseone.com/Content/Support ... 20-%20Main
  
  kind regards-
  JRA
  Phase One Support

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  Edmund1

  • 6. September 2007 08:48

  [quote="JRA" wrote:
  Hi Kari -
  Yes, this is on the known issue list
  Capture One 3.7.7 includes an incorrect ICC profile, "Canon EOS-1DMkII N generic". This profile has an error that creates incorrect colors.
  You can also use Color Editor to get desired results and to reuse the created profile.
  http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  check back to the known issue list - for further information on this-
  http://www.phaseone.com/Content/Support ... 20-%20Main
  
  kind regards-
  JRA
  Phase One Support

  
  
  The second link given is not functional.
  
  Edmund

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  Anonymous

  • 6. September 2007 13:34

  http://www.phaseone.com/Content/Support ... 20-%20Main
  
  or go to Support area > Look to left-hand side at FAQs > at the bottom is Known Issue List
  
  Regards,
  K C

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  karenajane

  • 1. Oktober 2007 15:54

  I can't figure out how to create a correct color profile. Is there another option, ie: one I can download? This "known issue" is wreaking havoc on my workflow.
  
  Thanks!

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  Anonymous

  • 1. Oktober 2007 17:09

  Hi-
  Did you try this? http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  
  Kind regards-
  JRA
  Phase One Support

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