Having a problem with rotation and the Canon 1Ds II ...

Stan11

• 17. August 2005 15:39

Seems that when i use CO to rotate my .CR2 from the Canon 1Ds mark 2 I go ahead and use the rotation tool and then crop to the desired size..however the resulting develop has black area on the diagonal corners and has not followed my crop...in addition when i check the process settings tab after i have put in the rotation and crop the process settings show a huge number for height and width...

if i then go ahead and save my work settings and delete the collection and then reload the the folder of images then all seems to work OK....the process height and width are what they should be and resulting develop is as it should be...

have you any info on this problem...I would prefer not to have to constantly delete the collection and then reload!

Thanks

Stan

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  Stan11

  • 29. August 2005 16:08

  isn't there anyone at phase one that can comment on this situation...would be happy to provide more info if needed..thanks....
  stan weiss

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  E Michelson

  • 30. August 2005 16:53

  Hi Denlex--
  
  Sorry for the late reply. Forum is short staffed these days due to vacation!
  
  What version of Capture One are you using?
  
  Eric

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  Stan11

  • 30. August 2005 17:00

  i am using the the latest windows version...3.71
  and this happens on both of my computers which both run win xp sp 2...
  one a laptop and one a desktop...
  
  if you want to give me an email address i can send you some samples...thanks
  stan weiss

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  E Michelson

  • 31. August 2005 21:27

  You can create a support case at http://support.phaseone.com and upload a raw file there.
  
  I think this may be a bug in the software. If my faulty memory serves I think I had the same problem just recently.
  
  When you create the case upload the image please let us know if the problem occured when you were outputing to Tiff or Jpeg or both.
  
  Thanks
  Eric

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