No Open CL

Ivo Costa

• 30. November 2017 13:07

(already replied on a thread on the Capture One 11.x Software for Mac sub-forum, didn´t notice i was on the wrong place 🤭 )

So, Open CL acceleration isn´t working. On my previous installation of C1 10.2 it was working correctly.

I´m running Windows 10 1709 build 16299.64, Gtx 980m with 382.05 drivers.

Anyone running into the same problem?

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• 

  Christian Gruner

  • 30. November 2017 13:15

  Just for reference, I'll post the same answer here as well:
  
  For Windows, the path is: C:\ProgramData\Phase One\Capture One\ImageCore\ delete all files in this directory, and relaunch CO.

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  Ivo Costa

  • 30. November 2017 13:44

  That doesn´t work for me. Any other sugestion?

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  Christian Gruner

  • 30. November 2017 13:46

  Please contact our Support Team. The forum isn't suited for debugging as such.
  
  You find the contact page here: https://www.phaseone.com/en/SupportMain.aspx

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  Ivo Costa

  • 30. November 2017 14:47

  Thanks!

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