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constant errors in media pro 1.5.0.114

fishooter
I'm attempting to bring Media Pro into my workflow but am hitting roadblocks. On both my MacPro late 2013 and my MacBook Pro 2015 (both running El Capitan) I'm able to consistently reproduce two errors.

When entering keywords to any number of images, I'm no longer able to see the keywords displayed as I type. It is blocked with the prompt "Double-click to add keyword..." typing this info blind with no autofill is a big inconvenience.

The second error results in a complete lock up of Media Pro. When selecting one or more images to send via e-mail (in my case mac Mail), the program starts to process then just freezes up. A force quit is required every time.

Any clues?

Scott
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  • Permanently deleted user
    Sorry, I haven't upgraded to El Capitan so I can't confirm these bugs.

    Have you at least reported these bugs to Phase One's Support team?
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  • paintbox
    [quote="fishooter" wrote:
    I'm attempting to bring Media Pro into my workflow but am hitting roadblocks. On both my MacPro late 2013 and my MacBook Pro 2015 (both running El Capitan) I'm able to consistently reproduce two errors.

    When entering keywords to any number of images, I'm no longer able to see the keywords displayed as I type. It is blocked with the prompt "Double-click to add keyword..." typing this info blind with no autofill is a big inconvenience.

    The second error results in a complete lock up of Media Pro. When selecting one or more images to send via e-mail (in my case mac Mail), the program starts to process then just freezes up. A force quit is required every time.

    Any clues?

    Scott


    Well it's not you.
    I just tested the mail issue and the same thing happens on my machine.
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  • NN233840UL
    it is more a problem of el Crapitan than Media pro is guess.

    I stick with Mavericks for a while; usually Apple is able to produce a stabile sytem with version .5 before launching a new unstable system 😉

    and with El crapitan they manage to even make Disk Utility a joke.
    OSX for dummies
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  • pah
    Did you guys file a case with Support on this?

    How many images are in your catalogs?
    If you right-click a single image and say 'Show Selected' to isolate it from the rest, does it then still happen?
    0

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