ImgCoreSocket error

IAN311

• 4. Oktober 2008 07:15

Not sure if anyone can help/advise but......

I can open CP1 4 when I first start my PC ok but if I then close CP1 4 and then open it again I receive

'ImgCoreSocket error'
Only one usage of each socket address (protocol/network address/port) is normally permitted.

When I cross this or press the ok CP 4 will then open........any ideas why this is happening?

I have checked my firewall (Norton) which shows CP1 4 is allowed.

Windows XP Home
AMD 64 3700+
Service Pack 3

Any help greatly appreciated Ian.

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• 

  Anonymous

  • 9. Oktober 2008 14:22

  Hi Ian
  I see that you have a case going with Support, 50167. I recommend continuing to work through the case on this specific error/condition.
  Thanks
  Rebecca

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• 

  IAN311

  • 19. Oktober 2008 07:41

  Hi Rebecca,
  
  As you maybe are aware one thing led to another with support which I am greatful for thanks.
  
  Not sure about if the original error is sorted as I decided to go back to Capture One 3.7.7 LE & recently purchased Capture One PRO 3.7.8.
  
  With both I was unable to activate the licence as it said my key was invalid.
  
  I tried everything I could think of, uninstalled and reinstalled Capture One, disabled my firewall etc, all without success. Then as last effort to get things to work I completely uninstalled Norton 360 which I had recently upgraded too.........Then the Licence activated without a problem.
  
  I've got Norton 360 now reinstalled but that did appear to be the culprit even though I've never experienced problems with previous Norton releases in the past.
  
  Thanks Ian.

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