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C1 12 Pro and no support to run on El Capitan

Nick Burchell
Here's my problem. I just purchased C1 12 Pro, but when I went to install it, I got a msg that it wasn't compatible with El Capitan. El Cap is the OS I use on my MacBook Pro Mid 2012 (it's super stable, reliable, fast). Being familiar with how Apple works, I try to keep off the upgrade slippery slope.

As you may know, the MBP 2012 is kind of a legendary machine amongst professional photographers, DT's etc. I've got mine running with 2 internal SDD's (2TB) and 16 GB RAM and it runs just about as fast and smooth as the latest MBP, especially with El Capitan as the OS.

But now 12 Pro won't work with OS 10.11, but Apple being Apple, I can't upgrade just to 10.12, I have to go all the way to Mojave, which from responses on the internet, sounds like it will slow down my 2012 MBP, even with the hardware upgrades.

Trying to figure out a solution that doesn't involve purchasing a new computer.
Does anyone know of a way to upgrade from OS 10.11 to only 10.12, or possibly even 10.13?
Has anyone else upgraded a similar machine (2012 with SSD's and more than 8GB RAM) to Mojave? Results?
Any thoughts or suggestions much appreciated!
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  • Permanently deleted user
    I had a similar issue with my MacPro on El Capitan. I have Sierra and HighSierra installs that I keep in my software NAS.
    I believe that Apple store staff will help you with an upgrade to Sierra if you ask.

    I upgraded my MacPro to High Sierra directly anf it has killed my Photoshop CS6 part of my Design Studio CS6 install. Adobe Tech Support seem mystified so I have had to use an older install of CS5.5.
    In hindsight I wish I had upgraded to Sierra then again to High Sierra.

    Just my experience of this.
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  • Nick Burchell
    After talking to Apple support (first level, so they basically know very little) and being told there was no way to upgrade to an older OS, I found a hidden link to the iTunes download of Sierra and High Sierra. Don't know if I'm going to do those installs this close to hitting the road for the holidays with my MBP, but at least they are out there. Very frustrating when Apple essentially lies about the upgrades just so users will buy new products. But then I fell out of being an Apple fan-boy many years ago...

    But on a note to Phase One, if it's possible to go back as far as possible with compatibility with OS's, that would be really helpful to a lot of us.

    Thanks!
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  • Emile Gregoire
    Once you’ve found the initial installers, you can download the updates from Apple’s download pages:

    https://support.apple.com/downloads/macos

    Personally I feel that Apple really goes out of its way to support older hardware. A year ago I replaced my 2010 MacBook Pro, but that was not for lack of newer OS’s to install. I think your beef is indeed mostly with new software demanding a recent OS.
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  • Permanently deleted user
    [quote="Emile" wrote:
    Once you’ve found the initial installers, you can download the updates from Apple’s download pages:

    https://support.apple.com/downloads/macos

    Personally I feel that Apple really goes out of its way to support older hardware. A year ago I replaced my 2010 MacBook Pro, but that was not for lack of newer OS’s to install. I think your beef is indeed mostly with new software demanding a recent OS.


    I totally agree. I have been a Mac user since Mac 512k.

    Try getting a windoze machine that was built in 2012 and try to load Windows 10 on it... zzzzzz

    I usually get Macs ever 5+ years because I know my 5+ year old Mac, ie, the 2012 you have will still run like a champ. I sold my 2012 Retina Mac recently and looking at getting a new Mac soon.

    I currently am using a 2015 MBP, a work Mac. and running Mojave, and knock on wood its been pretty good. If I had my 2012 Retina still I would load it on that.

    If you were to decide between Sierra or High Sierra, with your Mac I would probably do Sierra.

    The biggest change of High Sierra is APFS, which works well, but if your SSD's are not stock drives, depending on the brand and model, you may have trouble with High Sierra. Two other features are support for HEIF which is nice if you have an iPhone that you take photos on, and Imesssages in the lcloud,

    Good luck with your upgrade.
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  • cdc
    [quote="JTalbertPhoto" wrote:
    [quote="Emile" wrote:


    Try getting a windoze machine that was built in 2012 and try to load Windows 10 on it... zzzzzz



    I've got a 2009 Dell XPS running Win10, CO, PS, & LR. While it is certainly not setting any speed records it does surprisingly well, if you restart it every so often 😊


    On another note I do have an iMac in the studio running El Capitan that I came into this problem with CO 12. I was planning to update to High Sierra. Why do you guys recommend Sierra over High Sierra? And if I we're to go to High Sierra should I do Sierra first?
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  • Paul Steunebrink
    Some tips:

    1. To the OP, you could have attempt to run the trial to find out macOS support. There are release notes as well for every reason.

    2. Apple maintains the current and previous version of macOS. Phase One supports one older version in addition. Fewer versions to support means fewer testing resources required for each release, but less comfortable for the installed user base. So Phase One found the balance of current and two versions back.

    3. When a new macOS version is released, always download the installer at least once during its lifecycle. You do not have to install it. Copy the installer to a backup disk for later use. This is also a great help if you want to completely wipe you disk and install everything fresh.
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