C1 3.7.5 crashes and feedback

Keith21

• 19. Oktober 2006 23:37

I recently started using C1 3.7.5 on a new MacPro. I've had a few C1 crashes after the computer has been asleep for a few hours with C1 still launched; after waking up the computer and then clicking on a capture (from an H20) in the capture window, the program freezes and is nearly impossible to force quit.

That leads to the second problem: the Provide Feedback button in the Capture One Pro menu does nothing.

On the positive side, this program is blazingly fast.

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  Anonymous

  • 20. Oktober 2006 15:55

  camerad,
  
  
  The Provide Feedback sends message to Developers in Denmark.
  If you want Technical Support, as a Phase One Digital Back owner, your Dealer is your first line of Support.
  The Support System is also available for you to create a Support Case:
  
  Support Site: http://support.phaseone.com
  Along with a Case you can submit crash logs and system logs that will help in determining problems.
  
  Regards,
  k c

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