Question mark thumbnails when moving files
Hi,
I've just updated to Capture One Pro 9.2.1 (build 9.2.1.19) and am noticing some strange behaviour when moving files between folders within a session.
When dragging files from one folder to another (within the systems folders section), I'm left with question mark thumbnails in their place, inside the original folder. The files themselves to appear to transfer correctly, however I can't get rid of the question mark thumbnails. It's like the session isn't tracking the movement of the files properly.
I've raised a ticket with customer support, but just wondering if anyone else has experienced this, and if they figured it out.
I'm working on iMac 2011 Yosemite 10.10.5.
Cheers,
Stephen
I've just updated to Capture One Pro 9.2.1 (build 9.2.1.19) and am noticing some strange behaviour when moving files between folders within a session.
When dragging files from one folder to another (within the systems folders section), I'm left with question mark thumbnails in their place, inside the original folder. The files themselves to appear to transfer correctly, however I can't get rid of the question mark thumbnails. It's like the session isn't tracking the movement of the files properly.
I've raised a ticket with customer support, but just wondering if anyone else has experienced this, and if they figured it out.
I'm working on iMac 2011 Yosemite 10.10.5.
Cheers,
Stephen
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Has tech support helped you resolve this? I had a somewhat similar situation in 9.1. 0 -
No response yet, though have just noticed that the case I submitted isn't showing up in my case history. Not sure what's happened there, so will probably try resubmitting. I'll post any response/solutions I get.
Cheers.0
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