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Problem process and output jpg files

Francesco17
I've just taken the trial from website but I've some problems:

Capture One crashes when output my Raw in Jpg.
It loads/process for a lot of time but then the application crashes.

I've no problems output in Tiff format, It's really fast and quick !

Where I mistake ?

Thanks in advance for your reply
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Datum Stimmen
  • Francesco17
    This is the log after crashing...


    <?xml version="1.0" encoding="utf-8"?>
    <crashreport version="1.1" time="2009-03-17 13:53:39Z">
    <exception type="System.ComponentModel.Win32Exception">
    <message>Operazione completata</message>
    <stacktrace>
    at System.Drawing.BufferedGraphicsContext.CreateCompatibleDIB(IntPtr hdc, IntPtr hpal, Int32 ulWidth, Int32 ulHeight, IntPtr&amp; ppvBits)
    at System.Drawing.BufferedGraphicsContext.CreateBuffer(IntPtr src, Int32 offsetX, Int32 offsetY, Int32 width, Int32 height)
    at System.Drawing.BufferedGraphicsContext.AllocBuffer(Graphics targetGraphics, IntPtr targetDC, Rectangle targetRectangle)
    at System.Drawing.BufferedGraphicsContext.AllocBufferInTempManager(Graphics targetGraphics, IntPtr targetDC, Rectangle targetRectangle)
    at System.Drawing.BufferedGraphicsContext.Allocate(IntPtr targetDC, Rectangle targetRectangle)
    at System.Windows.Forms.Control.WmPaint(Message&amp; m)
    at System.Windows.Forms.Control.WndProc(Message&amp; m)
    at System.Windows.Forms.ListBox.WndProc(Message&amp; m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message&amp; m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&amp; m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</stacktrace>
    </exception>
    <application version="4.6.3.26678.26673" variant="Capture One PRO" uptime="00:02:02.4843750" />
    <user>
    <name />
    <email />
    <description />
    </user>
    <system>




    Any suggestion please ? ☹️
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  • Francesco17
    🤓 🤓 🤓 🤓

    I Tried to change output folder, processing and exporting straight on desktop
    and... FINALLY IT WORKS !!!

    How is this possible ? 🤓

    I've my files stored on a USB external drive (WD 1 Tera)
    It's NTFS Formatted, but also my C: is NTFS,
    I can't understand why It wont works 😕

    It works when exporting in tiff, but It doesn't when exporting in jpg...
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  • Permanently deleted user
    Obviously this is something in your unique software environment...perhaps related to something like the multitude of security software? Maybe try turning off all that and retry, there may be something that has rules about compressed files that is wonky....

    Rest assured, Cone processes jpegs, so the solution starts with other factors...your OS, other software, the settings for those...hope this helps...
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