Customise Keyboard Doesn't Work in v6.2 Pro
64 bit C1 Pro in 64 bit Windows 7 Ultimate.
Asus P6X58D-E MB
Nvidia GTS 450 GPU
Dual Monitors
Open CL Enabled on Auto (supported Graphics Card)
i7 950 CPU
12 Gb of RAM
Nikon Nefs (D300, D2X, D1X)
The machine runs every program superbly, EXCEPT CaptureOne
I have been trying to customize the keyboard so that I can advance to the next image or go back to the previous one by pressing one of two keys on the keyboard.
When I set this up, it works only until I then use the mouse to adjust a slider (say exposure, for instance), and then those customized keys are disabled (useless) until I use the mouse to click in the browser or on the advance/retard buttons in Cone's interface. This completely defeats the object of being able to customise the keyboard, for me and just adds to the list of problems I am now having with this software.
By the way, given the spec of this machine, why are not adjustments to single files, instantaneous? Surely I should not have to wait for the spinning ball of death to stop when making even minor adjustments such as just panning the image around or zooming in?? (Even when the only program I have running is CaptureOne) and "No", "Edit all selected variants is not clicked!!"
Asus P6X58D-E MB
Nvidia GTS 450 GPU
Dual Monitors
Open CL Enabled on Auto (supported Graphics Card)
i7 950 CPU
12 Gb of RAM
Nikon Nefs (D300, D2X, D1X)
The machine runs every program superbly, EXCEPT CaptureOne
I have been trying to customize the keyboard so that I can advance to the next image or go back to the previous one by pressing one of two keys on the keyboard.
When I set this up, it works only until I then use the mouse to adjust a slider (say exposure, for instance), and then those customized keys are disabled (useless) until I use the mouse to click in the browser or on the advance/retard buttons in Cone's interface. This completely defeats the object of being able to customise the keyboard, for me and just adds to the list of problems I am now having with this software.
By the way, given the spec of this machine, why are not adjustments to single files, instantaneous? Surely I should not have to wait for the spinning ball of death to stop when making even minor adjustments such as just panning the image around or zooming in?? (Even when the only program I have running is CaptureOne) and "No", "Edit all selected variants is not clicked!!"
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Can Drew or perhaps anyone else point out where perhaps I am going wrong here or is what I am trying to do just not possible with v6.2? 0 -
Don't know if this helps you or not...but I use the mouse wheel to make adjustments without clicking within the adjustment tool pane (doing that changes the focus to the tool pane.) You can create floating toolbars that allow you to work with a tool on either monitor, again best used with the mouse wheel.
I also have the preferences set to "Zoom with mouse wheel" . Using the pan tool in either viewer window/pane does not change the focus, just clicking in a pane does so.
Also, while (like you) I navigate the thumbs with the keyboard...I use the default "Arrow" navigation keys to move about. They are as handy as anything on my keyboard, and allow the selected image to change rows with the "Up/Down arrow" as well as move side to side in the horizontal thumb mode I use...
Your system should be nearly instantaneous, less than a second to refresh to reflect changes ( unless Cone is still building initial previews). OpenCl is a changing target, I saw a VAST performance increase with the second to last NVidia driver update. Also, if you haven't already...Google performance increases in Win 7 ...these affect all programs, but really help graphics programs like Cone and PS. IMHO, indexing is a killer, as well as background tasking such as copying, scanning, defragging....which is user controllable and can set to be run when you are not using the machine.0 -
Hi John4, before I investigate alternative methods of achieving what I am trying to do, I want to clarify if indeed what I was told, "face to face", by a PhaseOne tech at a UK trade show is actually possible (although I doubt it).
While I was at Focus (UK tradeshow) I was approached by a pretty girl trying to drum up customers for CaptureOne (Usual script), I politely explained to her that I already had it and had done since its introduction, but I did explain to her that I had been experiencing no end of problems since the end of v3.7.10 and the consequent introduction of v4 onwards.
She looked at me blankly and told me she had no idea of how the program worked and brought me over to a PhaseOne tech (a guy about 40 with a Danish sounding name and accent).
I explained the problem I have outlined in this post to him and first of all he winced when I told him I was using 32 Bit XP Pro with 4Gb of RAM and told me (face to face) CaptureOne is not good on 32 bit OS and I should use 64 bit. (He failed to mention that even if built a new machine with an i7 950 processor, 12 Gb of memory, a recommended GPU card and 64 bit Windows 7 in it, it would still be sluggish and I would still experience problems with the program, but I now know, much to my considerable cost and inconvenience, that to be the case )
He then went on to tell me that any Keyboard configuration is possible with C1 and ushered me over to a mac! I stopped him and stressed that I was using a PC and shouldn't he show me on the PC that was set up opposite the Mac, instead????? He sidestepped that suggestion and continued to take me to the Mac. He then went on to show me how to do what I wanted to by customizing the keyboard and it seemed to work great (on the Mac, he insisted on demonstrating on). I thanked him profusely.....and to cut a long story short, we end up where I am now......it doesn't work on a PC! (even though, I repeatedly and implicitly told him I was using a PC.
John4, I may have to come back to ask you how you are actually doing what you say (for instance, how do you choose each tool to adjust with the scroll wheel if you dont click the tool, itself??).
Also, I beleive I am already using floating tools because I have dragged them into positions on my dual monitor setup that are convenient (as convenient as C1 will allow, anyway).
All I want to do is to use the much bragged about "Customize Keyboard" function to designate two keys, preferably on the bottom row of the keyboard, to advance and retard to the next or previous image! (so I can use this program as efficiently as all versions up to v3.7.10 were). Is something as simple and undemanding as that too much to hope for (it cant be, I was shown it working on a mac, is it just PC's that it wont work on?)
These are the two keys I have been attempting to customize, < and > but any would do, preferably adjacecent to each other, on the bottom row of keys on the keyboard, and extra ideally, towards the left of the keyboard.
Am I doing something wrong or did the C1 tech mislead me?
P.S. John4, my system is optimized for maximum performance and with all gimmicky graphics, google indexing and search features disabled but that would bring me to, how on earth are people with a machine of the supposed minimum recommended spec or indeed, "photographers" who do not have an intermediate/advanced knowledge of computers, supposed to manage (actually, I know the answer, C1 will continually crash and experience such errors as running out of memory and ImgCore issues). The machine was only built two weeks ago and the video driver was updated to the latest available last week (I am informed automaticaly by Nvidia if a newer update is available) but the driver is certainly newer than v6.2 anyway and most certainly newer than when PhaseOne said the card was compatible. The problems are in C1, not in windows or the machine or its set up.
Of course, the sluggishness I am experiencing is once the preview files have "already" been built!
What on earth do you have to do to actually make this program respond to simple tasks, instantaneously????, Install 24Gb of RAM and a Zeon processor???????
I think the best way of addressing all of the faults that are in CaptureOne is to perhaps not automatically assume that the problem is user error or how windows or the machine is set up but instead to assume the program of C1 is actually riddled with errors.
Also, given that the number one advice that PhaseOne offers to resolve problems seems to be to go through the extremely tedious and meticulous uninstall/install procedure, should they not, at the very least, provide an efficient uninstall exe? (for windows and not just vague instructions, and they are only for a Mac, anyway).
I am a photographer just trying to use this software efficiently, not a computer geek. This is what I do..
http://www.johnprendergastphotography.co.uk/Bry0549fb.jpg0 -
[quote="NN122830UL1" wrote:
Hi John4, before I investigate alternative methods of achieving what I am trying to do, I want to clarify if indeed what I was told, "face to face", by a PhaseOne tech at a UK trade show is actually possible (although I doubt it).
He then went on to tell me that any Keyboard configuration is possible with C1 and ushered me over to a mac! I stopped him and stressed that I was using a PC and shouldn't he show me on the PC that was set up opposite the Mac, instead????? He sidestepped that suggestion and continued to take me to the Mac. He then went on to show me how to do what I wanted to by customizing the keyboard and it seemed to work great (on the Mac, he insisted on demonstrating on). I thanked him profusely.....and to cut a long story short, we end up where I am now......it doesn't work on a PC! (even though, I repeatedly and implicitly told him I was using a PC.
John4, I may have to come back to ask you how you are actually doing what you say (for instance, how do you choose each tool to adjust with the scroll wheel if you dont click the tool, itself??).
Also, I beleive I am already using floating tools because I have dragged them into positions on my dual monitor setup that are convenient (as convenient as C1 will allow, anyway).
All I want to do is to use the much bragged about "Customize Keyboard" function to designate two keys, preferably on the bottom row of the keyboard, to advance and retard to the next or previous image! (so I can use this program as efficiently as all versions up to v3.7.10 were). Is something as simple and undemanding as that too much to hope for (it cant be, I was shown it working on a mac, is it just PC's that it wont work on?)
These are the two keys I have been attempting to customize, < and > but any would do, preferably adjacecent to each other, on the bottom row of keys on the keyboard, and extra ideally, towards the left of the keyboard.
I think the best way of addressing all of the faults that are in CaptureOne is to perhaps not automatically assume that the problem is user error or how windows or the machine is set up but instead to assume the program of C1 is actually riddled with errors.
Also, given that the number one advice that PhaseOne offers to resolve problems seems to be to go through the extremely tedious and meticulous uninstall/install procedure, should they not, at the very least, provide an efficient uninstall exe? (for windows and not just vague instructions, and they are only for a Mac, anyway).
I am a photographer just trying to use this software efficiently, not a computer geek. This is what I do..
http://www.johnprendergastphotography.co.uk/Bry0549fb.jpg
I am not in a position to defend or explain what you were told and understood from a PhaseOne dealer. I am a simple user, who happens to be a fulltime portrait photographer. I have never met anyone from PhaseOne or a dealer in person, everything I use IS used in a real studio...and comes from using Canons and PhaseOne DSLR since version 1.0.
I too have had to change my workflow over versions....muttering under my breath how they could do this to great software...PARTICULARLY the change from a central Preview cache in 3.x to the sidecar files in 4.x forward. However, it is what it is....and I've come around to appreciate the sidecar method of storing adjustments...even though it loads some work to realtime preview writing, the ability to shut down the program without the interminable wait for the delayed writing (as in 3.x) is a blessing. Also, I can more easily work across a network without maintaininging the central Preview cache both as to connection and cleaning. I would not go back even with that option.
As to the fastest way to adjust files (IMHO only)...I think you are dead on with the keyboard movement. I just don't find the need to modify keys as I use the four directional arrows at the bottom between the alpha keys and the number keys. I can not confirm wether the keyboard is modifiable...because I use those and they work perfectly well.
The key to using the mousewheel (probably PC only as I think about it) for adjustments is to NOT click on the slider and change focus to the tooltab...just hover over the numerical value and use the wheel. The slider will move, and the numbers will change, however...the focus will not, so the keyboard can be used to navigate. This works with all adjustment values on all toolbars that have the black rectangle that contains values. Wether they are on the mainscreen as tool tabs, or placed as floating tools. As long as you don't click on the tool...if you do, you will have to change focus back to the thumbs by clicking on that pane.
The chnage focus via click rule does not apply to the viewer pane and hand tool...so I have "Zoom by mouse wheel" checked under preferences and can zoom and pan either viewer on either screen with the mouse...and still navigate via keyboard.
One other thing we do is rate rejects via the keyboard number while adjusting...you can simply hit the number "1" on the keyboard to rate any selected file "1 star"...after going through the folder, those rated can be easily selected by rating and deleted with one command. I do this to simply keep my viewer at 100% view...you can also delete the files as you need, but that throws the viewer back to "fit to screen" and requires a reset on the viewer and change of focus back to the thumbs.
I do not know the reason your setup takes such a long time to refreash a preview (after it is built.) The difficulty in determining that is that there may indeed be something wrong with your COne installation....however, it more likely has to do with some setting in your operating system. Starting with Vista, MS decided to make writing to disk without permission impossible, as a result writing to disk can be a very difficult screened process. My system works over a consumer grade wired gigabit network, I can't imagine any local drive would be slower....and the only thing slower than local over my network is the intial preview build....that takes 5-8 minutes on my slower machine with a quad core extreme/GTX285/8 gig setup, my camera's are about equivalent in time, a 1d Mk4, 1Ds mk3, and 5dMk2. However, adjustments to files once that is done are nearly instantaneous, even across the network.
I am comparing that to my other setup which is all SSD, medium range i7/480/24 gigs RAM...that is much faster on anything local...not so much more on networked files...
NOTE: all those times are when Norton is not running a "realtime" scan...I have disabled that "feature" that made both systems much slower...
...so I'm giving you those figures as benchmarks. If that's how your's performs...that's how it is today. If your system is slower, well...it shouldn't be. And I do think un and reinstalling is going to be unproductive compared to examining OS system settings....again IMHO...0 -
I am not in a position to defend or explain what you were told and understood from a PhaseOne dealer.
Of course not......then why do you feel you need to, here and where you have answered any other posts (defend or explain for PhaseOne, I mean?)
I do appreciate you trying to help but suggesting alternatives to the way it is actually supposed to work but doesn't is hardly the answer
P.S. Without addressing all of your many suggestions, just one for a start........if you use the left and right arrows (directional arrows as you call them) to move from image to image, as soon as you move a slider (with the mouse) in any of the tools, then those left and right arrows then move that slider, too...and do not go to the next or previous image, as before. That is infact what I used to use (left and right, arrows) in v3.7.10 and earlier to get what I regarded as a very fast workflow indeed. It is the fact that this seems impossible in v4 onwards that has caused me so many problems and considerable expense and not inconsiderable inconvenience.
I couldn't care less how long C1 takes to shut down, I've walked away from it by then. I am concerned about how long it actually takes to work while you are actually trying to edit and even given I am now using it on a vastly superior machine and operating system, (That was only put together to attempt to facilitate C1 Pro v6,2) its performance is very disappointing indeed.
Drew: Can I assume that customizing the keyboard the way I was told and shown (on a Mac, even though I implicitly stressed to him, I was using a PC) by a PhaseOne tech, is not actually possible on a P.C. so I can stop wasting time trying to??
PPS Of course my antivirus software isn't doing a scan while I'm using C1 nor is the computer defragging anything, I wouldn't have thought I needed to mention that.0 -
[quote="NN122830UL1" wrote:
I am not in a position to defend or explain what you were told and understood from a PhaseOne dealer.
Of course not......then why do you feel you need to, here and where you have answered any other posts (defend or explain for PhaseOne, I mean?)
I do appreciate you trying to help but suggesting alternatives to the way it is actually supposed to work but doesn't is hardly the answer
P.S. Without addressing all of your many suggestions, just one for a start........if you use the left and right arrows (directional arrows as you call them) to move from image to image, as soon as you move a slider (with the mouse) in any of the tools, then those left and right arrows then move that slider, too...and do not go to the next or previous image, as before. That is infact what I used to use (left and right, arrows) in v3.7.10 and earlier to get what I regarded as a very fast workflow indeed. It is the fact that this seems impossible in v4 onwards that has caused me so many problems and considerable expense and not inconsiderable inconvenience.
Drew: Can I assume that customizing the keyboard the way I was told and shown (on a Mac, even though I implicitly stressed to him, I was using a PC) by a PhaseOne tech, is not actually possible on a P.C. so I can stop wasting time trying to??
PPS Of course my antivirus software isn't doing a scan while I'm using C1 nor is the computer defragging anything, I wouldn't have thought I needed to mention that.
Well, yes you DO need to mention everything, or at least don't reply as you probably do to tech support...what a shocker they aren't much help to you. Don't think so much, maybe listen more......
I have told you at least twice how Adjustments/Navigation works . You DON"T move the slider with the mouse, that changes focus as you describe. I know that, it's the expected behavior. It's a slower way to work.
You CAN USE the mouse WHEEL while HOVERING over the values you wish to change. DO NOT click the mouse on the slider or anywhere else in the toolbar. You don't need to click to achive the desired result of changing the value up or down. When HOVERING (not clicking) over the tool value...the mouse wheel will CHANGE the value. The FOCUS will still be on the thumbs and you can navigate with the arrows, and adjust values with the mouse, AS LONG as you DON'T actually click on the tooltab.
OR you can continue clicking and ranting, your choice........0 -
Well John4, never one to let my pride get in the way of what's right, I have just tried what you said and it worked so well, I felt guilty not apologising to you and had to thank you. That does work and it is brilliant, better than the way I used to do it.
It is just a shame I hadn't seen this first rather than speaking to the PhaseOne Tech and wasting loads of time and getting very frustrated by trying to implement what he suggested as, as you have very clearly pointed out, that would never work.
Thank you again John......
Do you think CaptureOne will be instantaneous if I put 24 Gb of RAM in the machine?
I dont think I had any chance at all with it when I was using 32 bit XP Pro with the E8400 CPU and 4 Gb of RAM, and it seems, judging by all the problems posted on this forum about "Out of Memory", etc, neither does anyone else.0
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