4.5 mind numbingly slow
I have to say that I love the new interface but the program is soooo slow. Actually, the processing is really fast, much faster than before, but switching between images and zooming is painful. Granted I am running a dual 1.8ghz PPC instead of the intel chips but I have 8 gigs of RAM, a 7200 rpm hard drive, a 15,000 rpm cache drive and have never had any speed issues with anything. From what I'm reading I dont think it's my chipset. Is there any chance that the program will get faster?
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I also feel that the interface is unbelievable slow. I have PowerMac G5, dual core. I think this Software is definitely not optimised for old Hardware.
Thought I also like the new interface ....0 -
Same problem occurs on new hardware too. 0 -
Same here on a quad G5 with 8gb RAM, processing is OK but the delay switching between images makes it almost impossible to use. Overall it's slower than the version I was using 3 years ago 🙄 0 -
yep same on my 3Ghz 8-core macpro 8gbRAM...are you going to fix things, or at least post some replies to your customers phase? 0 -
I decided to try out aperture. The conversion is not the same as C1 but it is fast and so much better in terms of work flow. I guess I can always use DPP for the two to three shots where the difference between DPP and Aperture would matter and at the end of the day I will have software by a company with some sort of customer service.
So disappointed, oh well.0 -
Support is given at http://support.phaseone.com
Just want to clear that up to.
Since it is over 2 years ago Mac sold the last PPC based computers we have chosen not to support PPC based computer, the software will still work but as you say, it is very very slow. Capture One 3 beats 4 in performance, and funny enough with Capture One 4, a G4 beats a G5 in performance.
So since it does not make sense to use a lot of time optimizing the application for something that is slowly disappearing out of the market we from now on only support Intel based computers with Capture One 4 and PPC owners should use Capture One 3 instead.
If anyone has this problem with a Intel base computer I recommend you to contact support.0 -
Yes, I know where support is and no one ever got back to me.
Also I understand about the PPC but how come you are the only developer who's software is slow on my machine - there is no problem with aperture, photoshop or anything else I am using (all new versions). I understand not supporting Tiger but you should support anything that runs the operating system you suggest and if everyone else gets their software to work on these machines how come you guys cant. I also tried your software on my friends Intel based computer and it was still slow. You guys have issues and you should probably address them. For one I jumped ship to Aperture and will likely not be back.0 -
Hello
In regards to support I check our system and last time you made a support case with Phase One was in 2005 and at that time you made a support case out side of opening hours, but you had a response 1,5h after we opened.
When it cones to G5/PPC processors we have simply chosen not to optimize the application for it since it does take a lot of time and PPC processors are getting rarer by the day.
In regards to other applications, such as the one you mention but also Capture One 3.x
Then at the time they where developed Intel processors did not exist! Everything was PPC based so of course that was what you optimized for.
What you will see is that this will happen to more and more applications. With PS CS4 Adobe has dropped support for G4 and now only support G5, they can keep on supporting this due to the base code of the application has originally been made for PPC processors. But I will suspect that this will also disappear in future versions.0 -
[quote="Ulf" wrote:
Hello
In regards to support I check our system and last time you made a support case with Phase One was in 2005 and at that time you made a support case out side of opening hours, but you had a response 1,5h after we opened.
When it cones to G5/PPC processors we have simply chosen not to optimize the application for it since it does take a lot of time and PPC processors are getting rarer by the day.
In regards to other applications, such as the one you mention but also Capture One 3.x
Then at the time they where developed Intel processors did not exist! Everything was PPC based so of course that was what you optimized for.
What you will see is that this will happen to more and more applications. With PS CS4 Adobe has dropped support for G4 and now only support G5, they can keep on supporting this due to the base code of the application has originally been made for PPC processors. But I will suspect that this will also disappear in future versions.
Ulf
This slowness is very much apparent on Intel machines, including the latest Mac Pro Xeons, something is definitely not right or do we all have faulty Macs! This is very good software but there is definitely a problem with response time.
Graham0 -
I believe the very slow response is related to the problem of previews being shown with soft focus. With 4.5 when I make any adjustment to an image or move from image to image the program redraws the preview and you can see it go through 3 distinct steps of drawing: soft, sharp, then very soft with the image shifted to the left by one pixel. Try it yourself and you'll see what I'm talking about.
I believe this is simply a bug where the programmers have mistakenly left in some additional preview display code that was supposed to be taken out. As a result, every time the program has to make a change to the appearance of the preview it goes through 3 distinct redraws and this clearly has slowed down the interface.
I have gone back to v 4.1.2 which does not have this problem and will wait for these programmers to get it right before moving forward with 4.5
Paul0 -
Funny how they just dismiss everyone having issues and then just blame older hardware. I understand the choice of supporting only OS X 10.5 and I understand optimizing for the new chip set. I'm sure Aperture is also optimized on the Intel chips but the software still works. My guess is that once these clowns fix their bugs, it will work fine on the PPC as well. I'm sure it will because right now the program processes my 1dsIII files very quickly. I just hate that they cant admit it could be a bug. 0 -
John,
See Paul's considered post above. There is also a problem on Intel Macs.
In any event, however difficult the current prospects and however great the frustration, nothing can justify being discourteous to the people at Phase, as is the poster you are answering, imo.0 -
[quote="John" wrote:
Sebastian,
I think it's funny how you've been plainly told that it is infact your chipset. Unless your a programmer or an IT wizard I think you should take the clowns word for it.
Although your hardware is impressive its still a PPC processor using software native to Intel, that doesn't seem like a bug but just flat out reason.
The square peg does not fit in the round hole.
I'm running a 1.8GHz G5 PPC, it is slower than my MBP but nothing I wouldn't expect with software than plainly states my hardware does not meet the minimum requirements.
I dont care what they say, the problem is not the chip set. If it was, the processing would not be so fast. I can understand that it works slower on a PPC but it should not be such a huge difference. I tried the program on my friends quad core intel and the program is still painfully slow (only in the previews). I really think that there is a bug.0 -
[quote="John" wrote:
[quote="Sebastian" wrote:
I dont care what they say, the problem is not the chip set. If it was, the processing would not be so fast...I really think that there is a bug.
Clearly you are the authority on this issue, so stop wasting time contributing pointless posts and fix the issue. Then you can be everyones hero. I'm sure the Processing of a RAW file demands the exact same load as generating a preview, I mean how can those two be different? Regardless that the one is dependent on both the CPU and Graphics chip simaltaneously as well as interpreting the RAW information to translate into a valid and viable visual representation, while the other is a background process involved in rebuilding a file. Safe to say preview generation and processing are a bit different. Of course, in the extreme off chance that you can't identify the "bug" then you should just take Phase One's word for it.
*If you can't pick up on the sarcasm, this is another clue that you're being ridiculous*
listen fanboy, try to read all the other posts here and see how many people are claiming the software is super slow. You think maybe the program is flawed? Regardless, I will leave and go use better software.0 -
I'm seeing a ton of posts about this and am experiencing the same thing myself. (1st Gen MacBook Pro) I'm noting that I haven't seen anyone actually address the cause of it, instead claiming that it's a 'bug' of some sort. (Although, I haven't gone through all of the newest posts, so perhaps someone has pointed it out by now)
The problem is that with this new version, they've chosen a new 'cross over point', if you will, on what percentage of zoom the viewer starts fully rendering the Raw file as opposed to showing the lower-res preview file that it builds for every image. Previous versions of 4 had that at around 67% and up. v3.7.x always showed the Preview image, only rendering the actual final output in the focus tool. 4.5 now crosses over at somewhere around the very low 20% zoom.
My guess is that this decision was based solely on viewing their huge Digital Back Files, which would still fill a decent monitor at less that 20%, but for us DSLR folks, with much lower image sizes, you have to shrink the viewer size to very small to get them under the 20% required to go through images at the speed we were previously used to.
It makes a lot of sense that they would do that for backs, but it's destroying workflow speed for everyone else. This crossover point should really be a setting in preferences, so people can set it to the appropriate place for the Megapixel size they're working with.0 -
Thanks Dave, I think you nailed the problem exactly. We can only hope Phase One will address this quickly. For my D3 files the preview has to be pretty small to avoid the "focusing" slowdown.
Paul0 -
[quote="John" wrote:
Why then V4 suffers from less responsiveness as V3 on the same machines?
Yea, there do seem to be quite a few people that aren't reading the minimum system requirements. PPC = SLOW, Intel = works like it should.0 -
It's slow! Period.
However, when I turned off some sub programs I normally have running like Suitcase Fusion etc. the speed increased dramatically. Not enough to fully satisfy me but enough to not make me hit the roof in frustration.
But this is not how it should be. Not bye a mile!0 -
[quote="John" wrote:
[quote="Sebastian" wrote:
listen fanboy, try to read all the other posts here and see how many people are claiming the software is super slow. You think maybe the program is flawed? Regardless, I will leave and go use better software.
Yea, there do seem to be quite a few people that aren't reading the minimum system requirements. PPC = SLOW, Intel = works like it should. Again, the square peg does not fit in the round hole.
Better a fanboy than a clueless user in denial, have fun switching to another software that will likely drop PPC support in the next 6 months anyway.
It seems to me that people with intel chips are reporting that it runs slow so actually it's ppc = mind numbingly slow and intel = super super slow0
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