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feature request - can't reach tech support

Kommentare

9 Kommentare

  • John Doe
    The link is in my signature.
    0
  • charles kasler
    I have the link, I select tech support, I log in to continue & it sends me to this page: https://www.phaseone.com/
    If I select contact, it starts all over again. There used to be a place to fill in type of camera etc & submit my issue.
    I tried a different browser & no change.
    0
  • John Doe
    Then the server on their side is probably down right now. Try again later.
    0
  • charles kasler
    John - 3 days later & the same result...I can't even download the latest update for the same reason. I don't know what to do...are others having this problem??
    0
  • John Doe
    Are you sure your login and password are correct?
    0
  • charles kasler
    I think so but I did get through to log in support so I'll see what they say
    0
  • charles kasler
    they responded but I couldn't even read the response until I used firefox...so it's chrome suddenly blocking my sign in. They said my account is fine, try deleting cookies & history. I deleted some history...I hate to delete cookies as it causes extra work for log ins. Any other ideas? Chrome used to work fine with phase one. Thanks!!
    0
  • Benjamin Liddle
    Are you using Dashlane login software?
    0
  • charles kasler
    yes I finally realized that's the cause
    0

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