No Hardware Support C-one Sony pro

Michael Richard

• 4. September 2019 16:19

I have a AMD rx580 8gb card that shows hardware acceleration doesn't work. I run an AMD system Ryzen 2700x with the graphics card. I am getting acceleration in Photoshop. Is there a way to force the program to reevaluate the graphics card?

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  Robert Whetton

  • 4. September 2019 23:19

  Navigate your way to C:\ProgramData\Phase One\Capture One\ImageCore and delete all contents while C1 is closed

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  Michael Richard

  • 6. September 2019 00:19

  thanks. that worked. I had seen an earlier post of yours but couldn't find that directory. This time I pasted the full path in the finder window and it showed.

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