Failed to save your application settings. Please make sure y
Hi
this is my first post. I've searched for solution online with not joy and even the technical support didn't reply to my mail.
This is the issue: a few days ago my C1 pro started to give me this error any time I open it: Capture one failed to save your application settings. Please make sure you have free disk space.
Nothing has changed in my configuration. I've got 66GB in the ssd, 2TB in secondary HHD and almost 3TB in a third HHD.
It's very annoying as it doesn't save my last session any more, nor the settings.
Thank you
this is my first post. I've searched for solution online with not joy and even the technical support didn't reply to my mail.
This is the issue: a few days ago my C1 pro started to give me this error any time I open it: Capture one failed to save your application settings. Please make sure you have free disk space.
Nothing has changed in my configuration. I've got 66GB in the ssd, 2TB in secondary HHD and almost 3TB in a third HHD.
It's very annoying as it doesn't save my last session any more, nor the settings.
Thank you
0
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[quote="NNN635680657355423196" wrote:
Hi
this is my first post. I've searched for solution online with not joy and even the technical support didn't reply to my mail.
This is the issue: a few days ago my C1 pro started to give me this error any time I open it: Capture one failed to save your application settings. Please make sure you have free disk space.
Nothing has changed in my configuration. I've got 66GB in the ssd, 2TB in secondary HHD and almost 3TB in a third HHD.
It's very annoying as it doesn't save my last session any more, nor the settings.
Thank you
Firstly, have you tried re-booting the whole system? Always good to try that if you have not done so.
Secondly - Capture One support works on the basis of a managed controlled web based support application rather than randomly received emails (which is what I think you sent based on you the comment in your post).
This is one link that can take you there. You will need to login.
https://www.phaseone.com/en/SupportMain ... tCase.aspx
The suggestion (in the generic message) about disk space may be a common issue with this sort of problem but does not necessarily imply that disk space is the only possible problem.
Try the reboot first and if that fails create a Support Case and also update here (given that we are now into a weekend) to see what other suggestions might be offered.
HTH.
Grant0 -
Hi
Thank you for your reply
Do you mean re-install windows?
If so, no, I haven't done it yet. I've tried to check location of file and check for writing permission. I've also removed, cleaned the registry from every Capture One string and re-installed, created a new catalogue and nothing. Still the same problem.
Even installed in another hard drive with no joy.
It's so annoying.0 -
[quote="NNN635680657355423196" wrote:
Hi
Thank you for your reply
Do you mean re-install windows?
If so, no, I haven't done it yet. I've tried to check location of file and check for writing permission. I've also removed, cleaned the registry from every Capture One string and re-installed, created a new catalogue and nothing. Still the same problem.
Even installed in another hard drive with no joy.
It's so annoying.
No I do not mean re-installing windows.
Just shut down the computer and then start it up again.
Based on everything you seem to have tried the problem may be somewhat simpler than you might imagine.
However I would suggest that you create a Support Case and involve the Capture One support team since any further suggestions from a User to User forum might not be much help UNLESS someone who happens to have had exacely the same problem - and resolved it - stumbles across this thread.
HTH.
Grant0 -
Thanks for your reply.
Every and I mean Every attempt failed. So I decided to reinstall Windows and problem solved.0
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