C1pro 3.7.7 won't recognize Pentax K100D Super PEF file

penty

• 6. November 2007 09:19

I found your compatibility list, which include Pentax K100D. So, why can't I open RAW files from my new K100D Super camera?

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  Anonymous

  • 6. November 2007 14:05

  Hi,
  Make sure you are shooting PEF file format. Pentax:
  K10D, K100D, *istDL2, *istDL, *istD, *istDS2, *istDS
  (PEF files only supported)
  
  Best,
  Rebecca

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  penty

  • 7. November 2007 13:19

  Using K100D SUPER you can shooting only PEF file format. This camera doesn't suport DNG file format. K100D and K100D Super are not identical cameras, so C1Pro 3.7.7 can not recognize RAW files from new Pentax camera announced in June 2007 (which is very powerfull upgrade of K100D).

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  Anonymous

  • 7. November 2007 13:54

  penty
  
  The K100 Super is Not Supported.
  Please submit a Support Case / Feature Request to:
  
  Technical Support Site: http://support.phaseone.com
  
  Regards,
  K C

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  penty

  • 7. November 2007 14:39

  I've already done.
  
  TNX for your support,
  Penty

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  penty

  • 13. November 2007 11:05

  PO team, hello.
  
  What's new about supporting new Pentax K100D SUPER DSLR?
  It' very hard to wait.....
  
  TNX Penty

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  Anonymous

  • 13. November 2007 14:37

  Hi Penty-
  To request support for these RAW files or any other , you must create support case , so that all requests are logged and tracked.
  Heres how to create support case: http://www.phaseone.com/HOME/Content/Su ... 20-%20Main
  
  Kind regards-
  JRA
  Phase One Technical Support

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  penty

  • 17. Dezember 2007 12:57

  Dear C1 team,
  
  what's goin' on? What are you doing? We are all waiting for this famous 3.7.8.......
  I'm very very dissapointed. Can you give me some information when the "new cameras" would be supported (specially my Pentax K100D Super).

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