Problems with C1 Pro 3.7.2

gogol

• 16. September 2005 16:37

Hi,

I just upgraded C1 pro from 3.7.1 to 3.7.2. For some reason it does not show any pictures (including thumbnails) of sessions which were created with 3.7.1. Now I realized that even new sessions are 'empty', which means I am not able to process any files at all ☹️

Does anybody experice the same problems?

Regards,
gogol

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  Anonymous

  • 16. September 2005 16:44

  gogol,
  
  See the Knowledge Base article # 1785 for help.
  
  http://support.phaseone.com/KB/Home/Sea ... nguageID=1
  
  If this does not solve the issue, please let us know.
  
  Sincerely,
  kc

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  gogol

  • 16. September 2005 17:10

  Keith,
  
  thanks for your fast reply.
  
  I read the KB article, rebuild the disk permission, re-booted the Mac, but the result is still the same ☹️
  
  gogol
  
  
  p.s.
  can I downgrade from 3.7.2 to 3.7.1 with running into further / other problems??

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  gogol

  • 16. September 2005 20:32

  .....I went back to 3.7.1 - all the problems are gone; all sessions including the pictures and thumbnais are there, no problems with new sessions...
  
  I think I wait for 3.7.3 to come....
  
  
  gogol

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  olo1

  • 17. September 2005 11:43

  Hi!
  
  No problems here with 3.7.2...
  
  I upgraded actually during a shoot (brave me 😎 ) and just went on with no troubles at all... all old sessions and thumbs were right there.
  
  The only thing I did was removing C1 of the dock and added the icon newly!
  
  My config: G4 PB running Tiger 10.4.2 and on my desktop G4 running 10.3.9
  
  
  cheers Nicolas

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