C1-20 deletes variants and layers - Help!
This is driving me crazy.
When I return to a session the variants and all layers of my working files have disappeared
I have been using C1 since version 6, have never seen this before
I have to stop using C1 until a solution is found!
Any suggestions greatly appreciated.
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More information would be helpful, don't you think?
c1 version. Have you upgraded C1 just recently if so from which version. Do you open an existing session db file or do you browse with any session to the folders in the lib tool. If you do the latter are all varants gone (I assume the "main" variants are still there?. How many files do you find in the sidecar folders e.g. .comask files, cos files. How many images in the Capture folder. do you have backups.
Do you eventually have edited /created the variants and layers in a catalog to which you imported the sessions into, and expect the variants in the session too? That would have been my best guess if you wouldn't have mentioned you use C1 since version 6., so you probably know it would be a false expectation.
regards
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Thanks for your time on this. I have looked at the sidecar folders for the three images in question and see that my edits of the last ten days or so were all lost, but edits earlier than that are preserved in the sidecars.
The problem arises only since my upgrade to C1-20 and doesn't always occur.
I did some session verify-repair runs and then edited a couple of files, which seem to be saved in the proper sidecars.
I will continue to experiment!
thanks again
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Did you upgrade ten days ago or much earlier? For what it's worth: I haven't noticed any loss of variants or layers in version 20.0.2 nor in 20.1, Win 10 1909.
regards
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update to my problem, after emailing with jack at C1 support:
All of the images were work in process in C1-12, and were then upgraded to C1-20.Last night I discover (to my surprise and relief) that cloning a new variant to one of the images caused the missing variants to appear! Suddenly I had the missing variants back.So your supposition appears to be the case:the background function that commits the mask adjustments to file (in effect, "saving" them) could perform suboptimally at times, resulting in lost data.So far I have not experienced this with new documents (catalogs and sessions) created in 13.1, with new images and freshly created adjustment layers.
So a temporary fix appears to be cloning a variant, which seems to "shake loose" the missing variants from some place in limbo! In other words, the "lost data" has been merely misplaced.0 -
Well, I assume you have closed the C1-12 application before upgrading to C1-20?
If so, I find this "work in progress" argument somewhat weak, because I would expect from C1 to "save" variants and its adjustments and masks fully to the document or sidecar files on closing the application the latest. But granted, I'm not fully aware of all facts...
I also have find that I am missing items e.g. complete folders in the lib tool (using a catalog), it seems to be always the same folders, and when I "add" them back in the lib tool then all of the sudden and quite magical the image or secondary variants appear back on scene...
For me that's bug, if not even the "verify" function finds such things.
Anyway, you found a workaround, that's good to hear.
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Not exactly the same issue, but I did just have this happen...
I had one variant plus the original. I went away from C1 for awhile, but left it running. I came back in and wanted to delete the variant. I selected it and hit delete and both the original and the variant left. I did an undo, tried it again. Same thing. I did an undo, unselected the variant so nothing was selected and then reselected the variant. This time, the delete did what I expected and left the original.
Not something I have ever seen and I hope I do not see it again.0
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