Congratulations ! Phase One has now created two types of Capture One user !
the lucky ones which have purchased c1 before nov.17 and the new customer which get less for more money !
they again secretly updated their licence page with information that should be up front. what deplorable management does run this company ? seems they found out that it was not the best idea to remove activations so they changed curse and now take only from the new buyers. this is still sick and total unjust !
NOTE: If you have purchased the license before, the number of activation seats will be the same for you as at the time you purchased the license.
NOTE: New users who purchase Capture One 20 + 21 starting from November 17, 2020, will receive the Capture One 21 license key which can activate Capture One 20 as well. Thus, the number of available activation seats will correspond to Capture One 21.
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They have always (as far back as I can remember) allowed a free upgrade to the new version for purchasers in the last month or so of the old version. It's not a new thing. Of course, you could argue about how long the "grace" period ought to be.
Ian
Edited to add: or have I misunderstood what your complaint is?
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...yes, so depending when you have purchased c1 you get 1 instead of 2 activations (brand version ) or 2 instead of 3 (pro) . again the younger seem to have to pay the price... can you imagine adobe doing the same ?
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With Adobe, you only get 2 anyway, I think.
Ian
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seems there is a high risk to get brain washed when using c1 ;-) but don't you think customers should get the same when they have payed the same price for the essentially same software, no ?
but maybe the reduction of allowed activations is a positive move because we now have to deal with bugs and issues on a reduced number of computers ?
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You are right. The best way is to go back to films : no bugs and as many users you like LOL
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@CSP Why don’t you direct all your anger and frustration with all that’s wrong with C1 in your eyes towards customer support instead of taking it out on your fellow users on this forum?
I was brought up with the old saying that it’s better to say nothing at all when you have nothing nice to say. Just a thought. Another thought would be to vote with your wallet if you’re that unhappy with the product. Maybe Adobe or DxO has more on offer that you like than C1? If I were this angry with a developer I’d turn away and, yes, I’m speaking from experience. Sometimes it’s just better to move on.
BTW, I don’t like the changes in # of activations either.
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It's a strange thing but as things stand I doubt I would ever need to have 3 ready to use activations. But my instant reaction was feel that the value of the purchase had been reduced. After a little thought the idea persists even though I fully recognise it has no effect on me.
We humans can be oddly irrational at times even if we think it for all the right reasons.
A few hours ago I stumbled across this page on the Toyota UK web site.
166 comments at the bottom of the page - most recent at the top.
https://blog.toyota.co.uk/gr-yaris
This is about the launch of a special edition car with Pre-ordering well in advance of proposed availability date and final specifications not available when the first prospective buyers paid their (returnable) deposits. Test drive cars just becoming available now so that anyone who may be wondering if they really made the right decision can try before they confirm the buy.
Given the rather different type of product and the longer lead time you might be wondering why I bring this up.
Simple.
As I read the comments I was immediate reminded of the C1 forum. The only big difference being that, in the main as it is a Toyota marketing blog page the Toyota marketing team seem to be fielding most of the comments and posting responses.
But in general the customer posts, despite the very different product, are extremely similar to what we can read in this forum.
I offer the link for some light evening amusement in that context
If anyone feels they might not be amused please be sure to avoid opening the linked page.
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@Emile Gregoire sorry I'm not angry but my sophisticated expression gets sometimes lost in translation ;-)
using a product doesn´t make me a devotee and as long I see an advantage I will use it but this does not make me stop speaking up against a decision this company has made against my and for sure many others interest ! there is something deeply wrong when a company sees the need to act like this and believe it or not it I see it mainly as a sad development because this will hurt them in the long run. this move will not only disfranchise actually user but makes them less competitive ! dxo is now a really great software with clear advantages in some aspects for half of the money and adobe is again the leader in innovation (ai) with more to come but more important it offers the best value ! a (young) professional can live without c1 but not really without photoshop maybe this is not clear for the money sharks running p1...
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@CSP
Yes, you are right, everybody can be angry about some purchase made in a product or service. I've been many times ! I think Capture One remains the leader as far quality of development is concerned.
DxO is a good software, indeed, for people who need to get quick results through automatic processes. But their working colour space is reduced (Display P3) and their colour management is not at the same level as Capture One, by far.
Yes, Lightroom is an alternative for C1. I worked for a long, long time (from the beginning, actually) with LR before switching to C1. If you had a look at some Lightroom users forums, you would see that this software (in the same way as all others) is not free of bugs and lacks in technical and commercial support.
Photoshop is not, actually, a pure development software, as C1 is, but rather a powerful tool for graphics and heavy editing. And Affinity Photo is also a very strong competitor.
Despite all the disappointments I could have with C1 (not so many, actually), it remains for me the best RAW development software for plenty of reasons. I must say that I am the only one, in my family, using it, and I don't need more than one activation.
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@Robert Farhi I think Capture One remains the leader as far quality of development is concerned.
I have to confess testing and playing with raw converter is kind of a hobby for me because I´m always looking out for better image quality. what I see is that at this core point the differences have diminished in recent years and even looking at some aspects of image quality like demosacing and artifacts adobe outperforms c1 for example.
DxO is a good software, indeed, for people who need to get quick results through automatic processes. But their working colour space is reduced (Display P3) and their colour management is not at the same level as Capture One, by far.
most of the time there is no real technical reason for large colourspaces even when many had been made to believe the opposite and fear they loose something because when you analyse real world images with tools like babble color you will find that most natural images will even perfectly fit into sRGB. for professionals it is even less of an concern because their work is published on the web or printed with cmyk anyway. I more think c1 sticking with their twisted .icc profiles is totally outdated.
Yes, Lightroom is an alternative for C1. I worked for a long, long time (from the beginning, actually) with LR before switching to C1. If you had a look at some Lightroom users forums, you would see that this software (in the same way as all others) is not free of bugs and lacks in technical and commercial support.
sure every software has some bugs but adobe tries to fix them fast, c1 not so much comparing my experience with adobe starting from ps version 2 and c1 version 3....
Photoshop is not, actually, a pure development software, as C1 is, but rather a powerful tool for graphics and heavy editing. And Affinity Photo is also a very strong competitor.
yes but when you use raw files as smart objects you can do things still impossible with every other software on the market. I personally don't like LR much but love bridge and arc. I do 70% of my retouching now with affinity and 30% in ps because affinity still does not have some tool I need, but it is a great software ! load the beta open a raw file ( apply some sharpening ) and tell me which software renders better find detail c1 or affinity photo....
Despite all the disappointments I could have with C1 (not so many, actually), it remains for me the best RAW development software for plenty of reasons. I must say that I am the only one, in my family, using it, and I don't need more than one activation.
it is indeed a very good software no doubt and most user will not need 2 or more activations but this does not change the fact that new customers get less than the old ones and this is just bad.
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