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Not enough disk space when there is plenty.

Martin Feldman

When I try and open C1 21 I get this message: "The document couldn’t be opened because there is not enough space. Please free up at least 93.3 MB on the drive containing the document." I have over 100 GB free on my Mac HD. The images are on an external hard drive that has over 4 GB free. What seems to be the problem. Thank you.

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  • Lee Laird

    I saw this a couple of days ago, too. I was on C1 21 and have well over 300 GB free on the working drive. I'm on a 2020 MacMini M1. As I was having other known issues, I installed C1 20 to allow continued image processing. Cheers, Lee

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  • Martin Feldman

    Thanks. I submitted this problem to C1 support as I could not find any answers elsewhere. 

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  • Angela Marklew

    Did you find the answer to your problem? 

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  • Angela Marklew

    I am currently experiencing the same situation. 

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  • Lee Laird

    Hi Angela, I still haven’t heard of a resolution. Are you working on one of the new M1 Mac’s? Curious whether this is related to the new processor in some way, as I have also received system messages about running out of RAM, on two occasions.

    Cheers,
    Lee

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  • David Swinnard

    I had this problem too this evening... C1-21 (build 14.0.2.29). It worked normally earlier in the day. Plenty of free space on the Mac (2016 13" MB Pro) laptop's drive, even more on the external SSD where many of the images live. No immediately obvious differences between the working setup earlier in the day vs. this evening.

    Earlier in the day I did some deleting of images from the main catalog (and from the disk via C1 interface). Additionally I deleted some of the now empty directories (from the C1 interface), and then from the actual drive.

    No mentions of low RAM, just not enough space on the drive (asking for  299.1 MB) when there appears to be lots.

    Using a recent backup gives me the same issue.

    Anybody have any ideas?

     

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  • Roy Wallace

    Why is the system C122 shows a small amount of available space when everything I'm working with is on an external HD. How can free up space in C1?? 

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  • Permanently deleted user

    What does Finder say?   Are you using a catalog or session?  If using a catalog is it on your boot drive even though the images are on an external drive?

    Capture one (and all apps) use temporary files that usually live on your boot drive.  You need space to store them for proper operation.  If you are using a catalog and the catalog is on your boot drive you need space for thumbnails, previews, and the catalog database.

    When I get down to about 10% free space on my 1 TB boot drive I look to remove unneeded files and move needed but rarely accessed files elsewhere.  That may be overkill.  It works for me.

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