My capture one subscription has been deactivated, what happen?

kawin ounprasertsuk

• 24. Dezember 2020 06:22

Hello

my subscription plan for c1 v21pro can’t use from last Sunday and show me like a subject I post and I cannot activate it to use program then I submit request on the system but not have someone of support team take care my issue anyone got issue like me?

 

i search in google found someone got this issue like and support team answers about payment system but why it happen on this month after we paid on that system since juy20 please helpme

thans

kawin

 

 

 

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  Wetouch Imagework

  • 24. Dezember 2020 09:49

  Hi kawin ounprasertsuk. Like I replied in the other post, you should continue to write them in the same thread you have opened up.
  
  To be able to use C1 until you get an answer you should get opt for the 30 day trial. 

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  kawin ounprasertsuk

  • 24. Dezember 2020 09:53

  hi Wetouch Imagework

  Thank you for suggestion I will try to do that when I wait for support team.

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