Error while synchronizing / importing photos after less than month of usage.

When trying to synchronize / import photos (133) I get an error :"an unexpected error occurred during import: object reference not set to an instance of an object"
Issue with version Capture One 21 / build14.1 and no solution provided yet
"Verify Catalog" doesn't find any issues with Catalog.
I have tried deleting photos (over 1000) from different folders but error persist while trying to import.
I am able to add /import that folder when new catalogue is created but that is not an option to have multiple catalogs as you loose search capabilities by keyworks/dates etc.

Both my old “Adobe Lightroom 6” and “Adobe Elements Organizer 2021” don't have such issues with database / catalogs.
Looks like database behind catalog is not up to scratch for the managing photos and I am starting to regret my decision to purchase Capture One Pro instead of going with Lightroom Classic.

Rolf Blankenmayer

23. April 2021 13:37

Same problem here. Did you report this to C1 and did you get a response from them?

Jarek Mroz

25. April 2021 17:36

I have being ask for logs , upgrade to 14.1.1 but no technical /actual solution as such.

As support call wasn’t progressing I reimported images (65k+) to new catalog and so far so good.

In an old catalog I use “import from Lightroom” feature. Perhaps this contributed to the issue.

Will see how long current catalog will last.

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