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Bring back the Output Panel!

Implemented

Comments

117 comments

  • Official comment
    Denis Huk
    Admin

    Moved from the archive on 22.05.23.

    The Export Tool Tab is back and can be manually added to your workspace:

  • George Brooks

    The output tab and batch queue are essential elements of my daily on-set workflow, and a MAJOR selling point of capture one.  When I was initially learning Capture One, these features were the first thing that made me realize how superior Capture One was to lightroom for professional workflows. When training students and new users, the batch queue is one of the first features I show them to demonstrate how efficient and powerful Capture One's workflow is.

    I use the output tab, and ESPECIALLY the batch queue, more than nearly any other tool in the software.  Having all these tools in one place that I can quickly navigate to between other tasks and monitor at a glance, exclusively with keyboard shortcuts, is essential to speed and efficiency.  

    Have the new developers of Capture One ever worked on a professional set before?  Do they understand the time constraints and, shall we say, "personalities" of the world's top professional photographers? 

    Digi tech: "Oh I'm sorry Mario, I know Lady Gaga is ready for the next shot but I need to let these files finish processing before you can start shooting or I will lose my place in the batch and have to start all over. Just give me a few minutes.  Or I could do an hour of overtime instead.  Your choice."  

    I understand that new users can find the output tab confusing (believe me, I've trained many), and I'm glad that the export process has been refined for those who prefer that workflow, but to make this change compulsory and not leave the user the option to choose which workflow is best for them is ludicrous.   

    But the real question is whether professionals should continue to use and support Capture One long term if consumer/hobbyist users' concerns take precedent.  After all, being geared towards professionals is what sets capture one apart from the competition in the first place.  I know this is all about the bottom line and attracting more consumer users away from lightroom and others, but I would gladly pay much, much more for this software if it continued to be focused on top professionals' needs first and foremost instead of all this unnecessary bloatware aimed at instagram photographers.

    32
  • Edward Pages

    As a professional Digital Tech, the output panel is an invaluable tool. Bring it back. Why would you take away something that is used by working professionals everyday? We cannot do our jobs efficiently without this tool.

    31
  • Gideon Marshall

    This really is one of the worst changes made to Capture One ever. For working professionals it totally breaks established workflows, all for a gimmicky thing that no one wants, or asked for.
    If you really have to introduce this awful change then at least make it optional so those of us who use your software professionally can still do our jobs.

    26
  • Daniel Carson

    The solution is to have two Export systems:
    1/ Original Tab with all pro and high level functionality (tokens, advanced processing)

    2/ Export Proof Window pop up. Simplify the options and workflow for those who don’t need the advanced features.

    Unfortunately now we’ve lost one of the best features of C1.

    23
  • Ben Colson

    What I don’t understand- why remove the old process panel and batch queue? I’m having trouble seeing *any* added benefit.

    21
  • Ben Catchpole

    Wholeheartedly support this industry-wide issue.

    19
  • Gideon Marshall

    @nicholas Det Exactly!! I mean why the heck call it Capture One Pro in the first place if your going to introduce stupid pro-Sumer features that no actual pro wants, needs or asked for???

    14
  • Nicolas Det

    Agreed. Just add a "quiick" export windwos like the one in the 14.3 and keep the powerful export tab of the 14.2 (with overwrite und co).

    12
  • BeO
    Top Commenter

    With the old process recipe tool tab I had already a viewer/proofing and a browser and it was much more flexible to different processing/exporting needs. Havin a stupid modal window with an extra viewer and browser might serve one or the other workflow similarly well, but is not as flexible or convenient as the old processing tool tab. I did not see much reason to upgrade from 13 until 14.2, but now it is getting worse, I see reasons NOT to ugrade.

    C1, stop eroding the good features which let's C1 stand out positively, stop ruining your unique selling points by mimicking LR and alike. I want the old tool tab back! No modal window, no extra viewer or browser.

    Thanks

    7
  • paolo de giuli

    Hopefully they'll bring back the export and batch tabs. I taught many young techs and photographers about. Very precious tool on set and the option to move files in the batch queue and to pause develops is just obligatory. Let us do our job please

    6
  • FirstName LastName

    Losing the Batch tab is a disaster for our studio. We need control over the thousands of images sent to process including pause, deletion and reordering. Disaster C1. We only have 7 licenses though so perhaps we don't count?

    6
  • FirstName LastName

    Fully agree. The software is moving more towards hobbyists and less to the professional user. We do not need a whole export window to preview the exported image. That’s what the soft proof button is for! Please bring back the output panel.

    5
  • Esteban Aladro

    Bring back the output tab please.

    5
  • Nicolas Det

    @George Brooks  One solution could also be to split C1 in a simple version "essentials" and a professionals version "Pro".

    4
  • ---

    @George Brooks

    very much agree what you say but reality is that c1 is collecting massively user data so they know exactly what features are used and by how many,  they can do a simple calculation. they also know that only a tiny fraction of user will really dump c1 because it is more cumbersome to establish a new workflow than to adjust to the shortcomings. also among professional user only a tiny fraction or those working as digital techs are negatively effected by this change, so lets face it we play no important role in the decisions.

    4
  • Tim Hufnagl

    fully supporting this request.

    4
  • Marcin Klaban

    100% agree.

    4
  • Erich Saide

    Please Bring back the Output Panel


    Erich

    4
  • George Brooks

    Ya, I have 2 perpetual licenses for 21 but recently transitioned over to an 8 seat multi user subscription, and if this feature isn’t restored I will most certainly be cancelling my subscription and just using my perpetual licenses in perpetuity (as the name suggests)

    4
  • Gideon Marshall

    So I’m in a Facebook group over here in the UK and have had some actual dialog with someone from C1 about this. The Facebook group is called Photographers United if you want to search it out and join to try to have dialogue with the same person (just search for me in the group and you should find the posts). This is how our last conversation went though:-

    “I’d happily have a conversation as would many other digital techs and photographers I know. Not just from the uk, but from around the world. However there isn’t really anyway of actually talking to anybody at C1 / phase one easily about these sorts of things without having to start and comment on threads on social media it seems. Maybe some sort of way to actually open meaningful dialogue could be arranged?
    To put things into context I’ve spoken to about 15-20 digi techs i know in the uk and US about this today and all of them are gob smacked about this update and the lack of understanding about how people actually use C1 commercially from C1.”

    His answer :-

    “Gideon Marshall You’re actually having one right now Gideon.

    Secondly all social media posts / comments are monitored / tagged.

    Thirdly you can submit a request via support.captureone.com

    Fourthly you can write us on Instagram and Facebook. Product orientated discussions also get tagged and forwarded to Product Management.

    A discourse through either of those methods is going to be more successful than making memes.

    As for a lack of understanding, then product management doesn’t take any change lightly. Referring to some other memes it’s not “the marketing guy”. They indeed engage in focus groups / interviews which did include digi techs as well on this round.

    That being said, as an agile company continuous listening is important.

    The comments you made yesterday, and from xxxx xxxx have already gone into the feedback mechanism.”

    So it seems if we kick up enough of a fuss they may take notice…

    4
  • Norman Allen

    Absolutely horrible that you took this functionality away.  It is one of the most useful features you have and you just removed it without giving us something as good or better than what you took away.

    I won't be upgrading. 

    4
  • Mark Tully

    Hey C1! It looks like I will not be paying for updates or new licenses any time soon!

    3
  • TitleUnknown

    Gotta keep hammering them on every platform so they understand this colossal screw up

    LinkedIn offers some reach to people at the company not just the Zendesk staff and interns in running the forums and support ticket system. Doubt they check inboxes on LinkedIn but corporate emails are easy to decipher from names followed by @captureone.com

     

    3
  • Paul Müller

    This change was totally unnecessary. Please revert it and make everyone’s life easier again.

    3
  • FirstName LastName

    The statement will no doubt be along the lines of 'the majority of feedback has been overwhelmingly positive for what has been a much requested feature...'

    How exactly is removing a useful feature (Process Queue) in the 'interest of making the best software we can'? Typical canned response.

    I notified them of a major bug in the catalog import, it strips custom ICC profiles from sessions created from past versions of C1. Effects 2 million raw files in the case of our studio. They acknowledged the bug with caveat that I shouldn't expect a fix in the next version. Seems like rather a big bug but of course it's one which doesn't effect their current goal market place so it was neither noticed during testing or high up on the priority list. Regardless of the two weeks it took to get a reply from my support case, I used to get replies within 24 hours in the old days. Not that it helped much. The inability to reorder files in the process queue on a PC (worked on Mac) was reported by me from version 6. It wasn't fixed till version 13 and even then was extremely buggy and now the process queue is gone altogether.

    I think we have to face it, as pro's, we no longer count. I wonder if they'll fix the aforementioned ICC profile import bug by removing the ability to use custom ICC profiles? Sounds about right.

    3
  • Eric Wanders

    Stop the trend to a more simplified UI and do not follow other software companies in their pursuit of a broad user base.

    I came from Lightroom and was quit happy with Capture One as it was aimed at users on a professional level.

    But given the changes introduced in the last update I am worried I have to look around once more. Not only because of the change itself, but it is an indication of what to expect from Capture One in the near future. For the time being I will not upgrade until the future development of Capture One is clear.

    3
  • Simon Giddings

    Having agreed to the NDA I can't say anything specific, but anyone interested in this topic I'd highly recommend checking out the brand new 14.4 beta

    3
  • Nicolas Det

    Hi guys!

    Keep calm for the weel-ends. Continue to let them know but let's see how they react for now.

    Have a nice week-end

    2
  • ---

    @Gideon Marshall

    this company does not even fix bugs so do you really aspect that this arrogant ignorants listen to the complains of a few pros ?   just go and see how they cherry pick positive comments on instagram but staying dumb on the many negative posts, this is what they are....  in a few days they will have all their paid influencer up to tell their target audience how great this export tool now is...   

    2

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