Cannot start Capture One 21 - fails to open or restore database

Yesterday I upgraded COP21 to 14.3.0. Today while exporting images, the software crashed. After that it is not able to open the catalog:

The catalog "Capture One Catalog.cocatalogdb" failed basic checks. Verify and repair it?

If I click verify and repair, it gives an error:

Failed to connect with database

/Users/Rutika/Pictures/Capture One Catalog.cocatalog/Capture One Catalog.cocatalogdb

Database connection FAILED

The requested document type is not recognized.

The provided database is of an unknown type.

If I select Restore from backup, it says "Backup restored successfully", but still comes back to the same startup screen asking to repair and verify again.

david warner

28. Juli 2021 08:29

Dont worry plz visit this link if it will provide you support: https://support.captureone.com/hc/en-us/articles/360002424318-How-to-recover-a-corrupt-Catalog- Routerlogin

Victor Sguassero

28. Juli 2021 08:33

I'm having a similar problem since upgrading to the latest C1 14.3.0

I can open C1 with a session but that's about it, I get the beach ball of death and it continues spinning not allowing me to do anything.

Kommentare