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C1 14.3 Exporter severely flawed when exporting variants and other serious bugs and flaws

Kommentare

15 Kommentare

  • James Grove

    Hi, would you be able to submit this as a support ticket? I think this is best handed over the the development team.

     

    Regards

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  • Conrad von Schubert

    Thanks, good input. Will do!

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  • BeO
    Top Commenter

    +1

    Written very well and I 100% agree.

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  • James Grove

    I believe C1 are aware of the issues, but reporting them directly will help. I am sure this is a priority for them.

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  • Permanently deleted user

    Yes, they are:

    https://learn.captureone.com/blog-posts/we-hear-you/

    I hope they will solve all the issues very soon.

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  • Conrad von Schubert

    Excellent - I did not see that!

    I appreciate that one will be able to integrate Export Tools in the main UI as Tabs. They did not comment on the variant overwrite problem however. Anyhow, I submitted a support request based on my text above.

    Also: they seem to now go via Tokens to handle subfolder management upon export. I do not like that. Too complicated.

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  • Permanently deleted user

    With the new export dialogue, when it is set to "overwrite", variants can not be exported as each variant is replaced by the next one end you end up with one image representing the last variant. This is a severe flaw and has cost me a lot of trouble the past two weeks since I did not notice and now I have to go back and see with clients what they actually received.

    Severe flaw? What do you expect when you set that option to "overwrite" and not to "skip" or "add suffix"? The flaw probably is in your thinking and maybe not checking the output.

    Also, I'm not sure because I use rather simple export concepts, but you could set the export files name to, say, your job or collection name by using tokens. So, if you had a photo in two different collections, you'd get tow differently named export files.

    The more I read about many people complaining to have lost the "old way" of 2 tab exporting which were divided into even more tabs (and opposite of a transparent process imo), the more I see the new way of export not necessarily better, but some parts of it are simpler. Meaning "more easy to understand for me".

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  • BeO
    Top Commenter

    Conrad,

    Option: Overwrite: I think you could use the token "Variant position" for the output file name to distinguish different variants of an image.

    Joachim,

    Seriously? What has the new overwrite option, which requires additional changes by the user to work for variant exporting and which was not immediately recognized by the user, to do with your preference of the "simpler" modal dialog?

     

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  • Permanently deleted user

    BeO, the new overwrite function has not necessarily something to do with (in my eyes) simpler export functions. It just takes away the hassle to delete the old suffix versions and gives me the option to decide what to do with duplicates. However, seeing new export functions and not looking into them, not reading "what's new" notes, not consuming the webinar with David - I'm not blaming anybody in this forum, but some questions and remarks tell me "somebody was just jumping into a new version, believing and expecting everything will just work as before."

    Come on, we all experienced situations when Apple took away some apps, some commands, some "established workflows", and we needed to adapt. People were complaining about loosing their way of workflow but did C1 ever promise "set up your workflow once and it will remain stable for eternity"?

    When the software I'm working with to earn my money comes out with an new version, I first read the release notes, read in the new manual how things will change and if I have some questions, I get in touch with the excellent support of the company. If everything appears to look good, I give my OK to our IT guys to run the update procedure. After that update I carefully check our recipes, job options, settings and routines, if they work the way they used to. I always prefer "prepare" against "repair". That update costs us about 10× of a C1 update and it would be difficult to "just exchange it to the older version". I'm sorry to say so, but a couple of posters might call themselves professionals, but act in a different way. It's like "No backup, no pity" – when I need an app professionally, I sure can complain after a bad update, but that will not help my clients. It's like going to a shooting without spare batteries, broken lenses... Sorry, I sound like a bloody teacher, but I simply understand the reasons of being careless the it comes to C1 updates. I sort of work with this unstable app and I'm glad not depending on it. I don't want to defend C1, some bugs and quirks will retire only after a long life full of working as pita.

    Last thing: As far as I can see, C1 is already aware of the troubles their decision caused. One can work with the older version (at least the ones who did a backup of their catalogs before updating) and maybe a fix is on it's way. 

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  • Conrad von Schubert

    It‘s simple: assume you have 1 image and you generate 1 additional variant. You wish to keep export function as “overwrite”. When you export both images, the variant will overwrite the original and you end up with one image (the variant). I’m sorry, but no software I know does that, it’s a flaw in the logic. Lightroom handled this well since day one, no tokens needed. This is so damn basic I don’t know what to say.

    @BeO: I agree, it seems to be possible to discriminate variants with a naming token. But you need to know this and you need to permanently have this token active. More things to go wrong and more thinks to remember. Not elegant.

     

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  • BeO
    Top Commenter

    I don't generally disagree with the procedure you describe, however even if you prepare with a considerable amount of work you still might find out that C1 has removed something which you relied on, and there is no alternative or not a good one or not described and a bad update path. Then you would complain. Rightfully, imo.

    And the level of well thought through changes and an easy "update path" you could expect from a professional software company is higher than the level of well-prepared update testing on the users side.

    You are in a luxurious situation,
    (1) you like the modal window exporter stuff and

    (2)

    I sort of work with this unstable app and I'm glad not depending on it.

    cheers
    BeO

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  • BeO
    Top Commenter

    Conrad, what does LR do wrt. naming in this case?

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  • Conrad von Schubert

    BeO, it appends a sequence just like C1 does in suffix mode. So if you have a file A plus a virtual copy it exports the as A and A-1. If you realize you want to change sth and reexport it will ask you wether you’d like to overwrite, you end up with two files.

    In Capture One in overwrite mode, when you have a file named A and 1 variant, you get 1 file exported named A, but it represents the last variant, not the original. Same happens if you re-export.

    Funny thing: if you have 1 file with x number of variants, it exports them all (so 1+x) but overwrites x times. That’s nonsense in my opinion.

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  • BeO
    Top Commenter

    Hi Conrad,

    Yes, if you use the token "-Variant position" you have almost (but not quite) the same.

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  • Tony May

    I agree, the latest version is a big step back. The loss of the Output and Batch Queue tabs is a huge backward step for me too. It seems in the march towards making the product appealing to Lightroom users Capture One has forgotten what its traditional professional user base need.

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