"Ctrl + Alt + Shift + D" is impossible to record for some users

Karo Holmberg

• 4. Oktober 2021 13:06

Hi,

we (at Loupedeck) have recieved multiple customer support requests concerning an issue where (Windows) user cannot increase Black-adjustment (but can decrease it).

From Loupedeck's side we are sending a shortcut "Ctrl+Alt+Shift+D" (which has been verified) - but for some reason Capture One does not react to the shortcut.

We also asked some users to "reassign increase black with the same shortcut". They have replied that they are not able to replace the shortcut as they cannot record it(!).

This is what they end up by trying to record Ctrl+Shift+Alt+D.

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  IanS

  • 4. Oktober 2021 16:51

  I don't know if this helps but I can set that command sequence in C1's keyboard shortcut menu. I can also set the command sequence and send from a Streamdeck.

  Win 10 

  C1 V21

  

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