Issues with no Pen Pressure with Windows Ink checked in the Xencelabs Pen Tablet Driver . How do I fix it?
I'm running on Windows 10, all updates have been applied, and if I have Windows Ink checked in the Xencelabs Pen Tablet Driver, I have pen pressure, but I'm not able to use my Right-Click on my pen.
If I uncheck it (to not use Windows Ink), I can use my Right-Click to bring up my Mask Brush Menu, but I have no pen pressure.
Is there a setting I need to set in C1 that will allow me to use Windows Ink, have pen pressure and use the Right-Click on my pen?
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I had this issue too on my new Xencelabs tablet. I contacted support and upon seeing a video of the problem they acknowledged it and sent instructions to the drivers team, but according to them it could take as much as six months to fix the bug, so I ended up returning my tablet and get back to my old Wacom - that was the real fix for me ;)
Edit: I also came to the conclusion that the Xencelabs tablet is just a glorified XP-Pen tablet, since they both operate under the same corporation and share the same basic features... and even the same bugs (such as the Windows Ink bug with Capture One). The support team told me they do not share code with the XP-Pen team, but I find that highly unlikely that they would both have the exact same bugs without being developped around the same driver infrastructure (I tested several XP-Pen tablets before trying the Xencelabs one). Basically, all of these are cheap Chinese Wacom knock-offs, even the expensive Xencelabs one, so IMO you should keep your expectations pretty low. Their support is great, but that doesn't fix a defective product or bad drivers.
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