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Crashes when selecting brush size in Layers

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4 Kommentare

  • April

    Make sure you have minimum system requirements to run the app and that your OS is supported for the version you are running of Capture One . 
    https://support.captureone.com/hc/en-us/articles/360004526177-Which-Capture-One-version-should-I-choose-

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  • Vallabh Kargathra

    Thank you for your reply. I think my system is quite capable and I have been using the version 20 since March 2020 without any problems. It is only since yesterday I found out that Brush tool and Erasure tool size selector (in Layers) is causing the problem. I can use the Brush or Erasure at it's previously set size but if I right click or click on the size selector tool the application will close. I don't know what caused this change as It was fine a day before. I have tried reinstalling the app but the problem is still there. 

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  • SFA

    Was there by any chance a Windows update or some other system level update just before the problem started?

    It may not be the case but it would be useful to check for outside influences when nothing else has changed.

    If you find nothing there the next quick check would probably be related to the user config file(s). The file is dynamic but in the event that some sort of corruption is recorded (very rare) there may be unexpected results.

    I do not remember seeing the problem you have described bieng reported in the forum previously although there may be something about it. However, it would certainly be rare.

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  • Vallabh Kargathra

    Thanks SFA, New user.config did not correct the issue. I suspect some Windows update but why only "Cursor Tool Setting" is causing the problem? Everything else seems to be working fine including the Draw Mask (Brush) tool but I can not click "Cursor Tool Setting" or right click to change the brush size without the app crashing. I believe this is a very strange problem.

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