Very Slow Performance Capture One 22
I am experiencing an awfully slow performance of the new 22 version which I did not have in 21. Changes I make take 4-5 sec or more before they show. This is really unacceptable. What have you done? I use a MacBook Air M1 and never had such issues before. Please make the performance better again.
Rgds.
Andreas
-
Have exact same problem on my M1 Mac mini, wonder what that's caused by.
2 -
Same here on an older iMac (2017). Completely slows down to a crawl. It seems like all the image are being processes from scratch again.
1 -
Hi David
According to the official release notes this seems to be the expected behavior when you open a catalog from a version prior to 22, but maybe in the case of Andreas and Jakub the problem is elsewhere:- Previews from earlier versions of Capture One may be updated. In some cases, this can affect the application performance the first-time images are viewed in this version of Capture One.
1 -
But it should not take minutes to export an image. Some severe programming errors it seems.
1 -
...it might depend on how large a catalog you have.
does the "Activities" Window show you any other background activity when you are exporting your images?0 -
Hi Ruppert, thanks for joining in!
I've checked the catalog options - created a new one for 22, imported a single file, which should solve the problem and, well... it's still there. It is quicker, but every adjustment takes 2-3 seconds, which does not bother me know, but the next project I'm going to work on will require editing over 1000 pictures, and we all know what 2-3 second on a single adjustment mean on such a big bunch.
Any other ideas where the problem might come from? You've helped a lot already, but I'd love to get to the source - I didn't have to wait for a single thing on CO21, not even big maskings, so I'd love to get to such point of performance in CO22. Unless it's actually on the heavy side as a software and that is just the performance it gets at this point, in which case it's all good and I'll just go back to 21 :)
Cheers!0 -
Hi Jakub
Honestly your guess is as good as mine. C1.22 is officially version 15.0.0. with special attention to be given to the "0.0". Using it for anything crucial is not something I'd recommend. For me the performance has actually improved, but my hardware configuration is different from yours and my use is somewhat of niche case with many stitched DNG's from LR and pixel-shift images from the Sony A7RIV.
This somewhat frustrating discovery of bugs and seemingly half baked features is part of the way this whole business works. If you are familiar with Broadway musical productions the analogy of "previews" comes to mind. With something as complex and relatively costly to produce and market you have to bring it into the world to get some feedback and money to be able to continue to improve it. Our little chit-chat here is in a way unpaid employment.
I am just in the middle of retouching a couple hundred slides from the last century with more dust on it than I can (or am willing to) count and I need to distract myself to not go insane.0 -
I am well aware of the early stage of this version, but it just hurts to see how Capture One, which has not failed me yet, released product that seems not exactly finished with a big boom that came along with it in marketing.
Guess you are right, time to get back to 21 just now to do all the crucial things and then just watch 22 on the side.
Loved the Broadway analogy by the way!
Good luck with your slides, I'm sure at the of the day it's all gonna be worth it.1 -
I click on a photo which shows fine in the viewer and the wheel starts spinning for minutes. Activity monitor does not show any activity, but Capture One becomes "Not-responding".
There is no excuse for releasing a pre-beta version like this. Since I was stupid enough to upgrade my catalogue I guess I am stuck with it.
1 -
Hey David
that isn't entirely true, at least not in my experience.
Even a large catalog containing several tens of thousands of images with lots of modifications created in Version 22 will open just fine in Version 21, even including DNG panoramas stitched in version 22.
So best would be to treat C1v22 as a bit of a pre-release version and work with it alongside Version 21, at least that is what I am doing.1 -
Sad to say I am experiencing the same issue. Previews of many but not all images seem to need to regenerate, even after the catalog has been built for a few days now. Every edit action is ludicrously slow and takes sometimes more than ten seconds to complete.
I'm running a 2019 Intel 2.4 GHz 8-Core Intel Core i9, 32 GB Ram, 4GB Video Ram on Big Sur latest.
Very disappointed.
m.
PS. I just ran the same set of images through LR Classic latest. Fast AF. Still not happy with LR's RAW conversion tho.
2 -
Is there an image core folder on the Mac?
It can be that the OpenCL cache is defective, in this case you have to delete the files in the image core folder, then it should work again, there is an article in the FAQ about it.
https://support.captureone.com/hc/de/articles/360002404937-Troubleshooting-OpenCL
-1 -
hey there: I have been experiencing these same problems since the 22 upgrade.
I finally tried:
So far, things look much better on a quick image-to-image test.
Phewf.
-1 -
I am on Windows 11, and despite them claiming big improvements in catalog performance, version 15 returned to the abysmal speed they had before 14, maybe even worse. I don't remember which exact version, but I think it was one of the smaller, free updates of version 14 where they fixed the loading speed of larger collections, and now it's again slow to the point of being unusable, and that's with a core i9 CPU and 32 gigs of RAM, so the machine is no slouch. I actually uninstalled the trial of Capture One 22, and will keep using the previous version until they figure this out. This "upgrade" is a no-go for me the way it is now. It's a pity, since it would be nice to be able to do panoramas in C1.
0 -
Hi,
I have the exact same issue on my macbook pro. I was not experiencing such a slow performance with C21, and now with C22 this is terrible. I'm very disappointed. I have many catalogs to edit and this is just so discouraging and frustrating.
Previews of many but not all images seem to need to regenerate, even after the catalog has been built for a few days now. Every edit action is ludicrously slow and takes sometimes more than ten seconds to complete.
As far as i'm aware, my payments to capture one werent slowed down. I dt understand the point of releasing an upgrade which performance is worse than the previous version. This is just putting customers off. I'd rather prefer waiting few more months and use a performing upgrade - instead, i'm considering switching to lightroom for the moment. This is unacceptable.
2 -
Just upgraded to 15.1.2, and no improvement. Rebuilt the ImageCore libraries, but no difference.
Right clicking on an image to load the File Export menu takes minutes. All this on my Intel iMac 2017, quad core i5 and 16 Gb RAM. Not the latest and greatest, but since version 21 is much quicker, it is not a hardware issue.
Please fix it.
1 -
Same here, I have an iMAc 2017 16GB and this version is running much slower, especially when viewing the images, than 21.
0 -
Hey everyone, facing the same issue on my Macbook Pro 13 M1. Every change takes 2-3 secs to show. Quite unusable.
Anyway, I have found a workaround: go to C1 Preferences and change Hardware Acceleration: Display: Never.
I know, I know, sounds really strange that disabling the hw accelaration would speed up the app, but it does. The CPU cores have quite some power. It`s not realtime responsivness, but quite close to and much much better than before.
Of course, the good solution would be for the developer to look into this, I believe hw acceleration can be optimized well and then it would perform much better.
0 -
Have you tried the latest build? It did help for me on my old Intel iMac.
0 -
Yep, build 15.2.1.14, latest one. Having the performance issue still. Switching off hw acceleration improves the responsivness a lot.
0 -
Did you try switching it back on? There is also this older information suggesting to throw away a directory somewhere to force the program to do the hardware acceleration again.
0 -
Sure I did try switching it there and back few times.
I'm having a fresh re-install of the whole macOS (for other reasons, not C1), anyway this is freshly installed C1 latest build and only a couple of photos in the catalog. The issue is definitely present.
1 -
Permanently deleted user
Why do any of you think that complaining about it in the Feature Requests forum is going to help?
If it's a bug, tell Capture One:
0 -
Same issue here but finally solved. It was an error due to nvidia studio driver. I uninstalled the driver from the device manager (w10), i reinstalled the newest driver but the game driver not the studio driver. Now co22 has reset the settings for hardware acceleration again and my export it's again fast see the attach.
0 -
I'm experiencing similar issues on a brand new mac 24 with 16gb RAM. C1 tech support are ridiculously slow so hoping someone here might have a suggestion.
0
Post ist für Kommentare geschlossen.
Kommentare
25 Kommentare