Abonnement

Permanently deleted user

• 23. März 2022 10:53

Bonjour,

Est il possible de rentrer en contact avec le service commercial ou clientèle.
Je souhaiterai savoir s'ils ont procéder au débit de ma carte bancaire pour l'achat d'un abonnement annuel sans mon consentement.

Merci

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• Offizieller Kommentar

  

  Maryna Sopilniak

  • 24. März 2022 21:33

  Hi Fadi, 

  Thanks for sharing with us the issue you have faced. I have converted your request to a support request.
  The Support Team will get back to you via the ticket soon.
• 

  Ian Wilson

  Moderator

  • 23. März 2022 11:57

  

  We are just users of the software, not Capture One staff. You could use the Submit a Request link at the top right of this page to contact them.

  Ian

  0
• 

  Permanently deleted user

  • 23. März 2022 13:22

  Question,

  I have a subscription and am currently working on C1 version 21

  I downloaded 22 and tried to activate this version with my 'License key'

  this doesn't work ;-)

  any idea what is wrong ?

  0
• 

  Permanently deleted user

  • 23. März 2022 19:17

  You probably need to submit a support request...

  0
• 

  Maryna Sopilniak

  • 24. März 2022 21:32

  Hi Peter,
  
  Thank you for the comment.

  I have forwarded your request to the Support Team. They will get back to you soon.

  0
• 

  Permanently deleted user

  • 24. März 2022 22:51

  Maryna,

  thanks for the help

  looking forward to the solution 

  Peter 

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