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Luma Range crashes Capture One

Alex Cruz

just updated to C1 22. All good but as soon as click on the "Luma Range" button, C1 freezes. Can't do anything but opening program manager and closing the task from there.

However, from the explorer icon I can right click and switch to another session, but C1 is still freezed.

Unistalled, installed again, updated drivers from my wacom, rebooted laptop...nothing works and it's pretty a core feature to ignore...

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  • howard

    IS there a fix fir this???

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  • Denis Lomme

    I have the same problem with C1 23 version 16.2.XX

    All the info has been sent to the support at their request but no more news from them. Is there a fix for the problem? 

    It is very annoying to not be able the use the plage luma mask. 

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  • Mark Beemsterboer
    • Bearbeitet

    C1 23 build 16.2.2

    Same issue, unable to use Capture One after I select "Luma Range..." for a given layer. It's as if the Luma Range options window appears off my desktop. Pressing the Escape key returns C1 functionality, as if the hidden Luma Range option is then closed. 

    I'm utterly unable to use the Luma Range feature at all.

    To regain Luma Range functionality, I reverted to build 15.4.2 for Windows. Luma Range works again, but any sessions I had upgraded to work with build 16.2.2 are no longer readable in 15.4.2. Thank goodness I keep copies of all my RAW files separate from Capture One. What a nightmare!

    I'm turning off updates until I'm sure this bug is fixed.

    Thanks for reading!

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  • Palo

    I had the same issue as Mark on my laptop with 16.2.2 version. I have fixed it by installing the default workspace for the latest version and customizing tools tabs and tools again. Before, I used a workspace from some previous C1 version.

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  • Mark Beemsterboer
    • Bearbeitet

    Despite not wanting to reinstall C1 23 build 16.2.2 again, Palo gave me hope. It worked! I reinstalled 16.2.2, loaded the default workspace, and then saved a new workspace after I set everything up. The new workspace works fine, and the Luma Range options window appears as expected. I deleted all of my workspace copies from previous C1 versions.

    Thanks for the fruitful comment, Palo!

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  • Alegeno Scott

    Palo is a true gentleman and a scholar for sharing this fix/work around.

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