The EOS Utility program laptop recongnizes the camera connected but not the Capture One.
Same problem on the same computer with Capture One 21. I tried to get help in support for like 2 months ago but i still didnt get answer.
Canon R6 and the old models of Canon works great, but not Canon Eos 5D Mark IV! It is very annoying.
I have tried everything, updated the firmware of the camera, updated my Mac, tried different Tether Tolls cables in different USB ports with an adapter and without. I tried with and without memory card in the camera. Edit > Preferences > Capture - Tethering support for Canon is active! I granted Capture One proper accessibility and disk access in Apple System Preferences. I disabled any power saving settings on the camera. Nothing works!
This helped to solve my problem:
Reset permissions using the terminal command:
tccutil reset All com.captureone.captureone15
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