15.4.0 not responding on close for up to 30 seconds

Petr Vones

• September 30, 2022 07:59
• Edited

After the update to 15.4.0 version I frequently experience that it stops responding for 10 to 30 seconds when I click the main window close button. It seems to depend on number of opened photos during the session. My machine has 32 GB RAM, so it isn't hitting the hw limits and no crappy 3rd party antivirus installed. No such issues with previous versions.

EDIT: I am aware the version 23 is around the corner, but could you please fix it for the 22? Thanks.

3

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  ovisis

  • September 30, 2022 02:33
  • Edited

  Can confirm also having this issue. I thought the application had hung on exit but seems to be software. Never experienced this with the previous versions

  Edit: as others have added some specs.
  Win10 Enterprise
  AMD TR 1920X
  32GB ram
  nv3090

  1
• 

  gb

  • September 26, 2022 06:10

  Yes this is happening to me as well, but not every time.

  2
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  Alfons

  • September 26, 2022 10:28

  I am having the same issue.

  1
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  Uwe Petzold

  • September 26, 2022 18:37

  Das gleiche Problem habe ich ebenfalls nach dem Update auf 15.4. Nach dem Versuch das Programm zu schließen, dauert es jedes Mal die schon genannte halbe Minute. Vorher hatte ich nie Probleme.

  1
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  Robert Nevitt

  • September 26, 2022 21:22

  I'm also seeing this behavior on my computer, but it's more like 10-15 seconds rather than 30 and doesn't happen consistently.  However, there didn't seem to be any delay with 15.3 and earlier versions.

  1
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  Joeri Peeters

  • September 27, 2022 13:22

  Same problem here.

  1
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  Kosta Stanic

  • September 29, 2022 11:03
  • Edited

  This is happening to me to. I am also having problems copying adjustments layers. I get pending applying adjustments that never ends.
  I installed Windows 11 and my pc crashed on start up of Capture one.

  I have 64gb ram
  5950x
  6950xt

  Every few months there are Problems with this software....

   

  Back on Windows 10 now, but same problem when shutting down and when copying adjustments layers. 

  1
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  Clive Blair

  • September 30, 2022 22:55

  Same issue for me on Windows 10. Take too long to close down since latest update.

  1
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  Jeff Gottloeb

  • October 01, 2022 04:15

  Just happened to me after exporting 25 images as JPGs.  Created a crashdump upon restarting Capture One which was submitted to Support.  Hopefully it will give them the information necessary to fix this bug.

  1
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  Joeri Peeters

  • October 05, 2022 20:22

  When I rename a file from

  anna001 to Anna001 capture one hangs. (psd files).

  Not a big deal but shouldn't happen.

  0
• 

  OddS.

  • October 06, 2022 07:38

  > Joeri Peeters: ...from anna001 to Anna001

  It may possibly confuse things that Windows filenames are generally not case sensitive; anna001 and Anna001 is the same filename. You could try a two step change from anna001 to nna001 and then from nna001 to Anna001.

  0
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  Kurt Hödl

  • October 07, 2022 09:28

  Same here on Windows 10.
  Some Times it takes longer than 30 sek. to shutdown C1.

  When i try to restart C1 a little while after that long Shutdown, the Warning that C1 is already running appears.
  So some Kind off "C1-Job" is still running in the Background and C1 was not completely Shut down at all, although there was now Window oder Symbol to see in the Taskbar anymore.

  cu

  Kurt

   

  1
• 

  OddS.

  • October 07, 2022 10:28

  > Kurt Hõdl: C1 is already running appears...

  It is not uncommon for applications to leave a process or more running to finish work without an active user interface part. You should be able force quit any leftover Capture One process(es) using the task list, but it may be a better idea to just let it finish.

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  Kurt Hödl

  • October 07, 2022 10:54

  Hi,

  thx for answering..
  
  For sure you can quit the Process useing the Taskmanager, but this is not the way how it should Work ;)..
  And that the left over Process will shutdown by it selfe with some more Time than 30-60 sek.... may be, but this is not how C1 should to its work..

  And how the others commented before ...this behavior is new since the latest Release of C1.

  cu
  Kurt

  0
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  Kosta Stanic

  • October 09, 2022 14:19
  • Edited

  I have aditional another big problelm. When I copy adjustments from one photo to another. This takes forever, never enda. I have to shut down Capture one from task bar. 

  

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  john scott

  • October 14, 2022 18:17

  Yes same problem here. 

   

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  OddS.

  • October 15, 2022 06:16

  > nameless user: I have aditional another big problelm

  Knowing that your problem is different, you should consider starting a new thread of your own rather than hijacking a fellow user's thread.

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  Petr Vones

  • October 20, 2022 20:05

  Thanks for the fix.

  0
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  Clive Blair

  • October 20, 2022 21:26

  Yes. Quick shutdown now for me too. Thanks.

   

  0
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  Robert Nevitt

  • October 21, 2022 01:02

  Petr Vones & Clive Blair: Which comment are you responding to?  What was the fix for a quick shutdown?

  Thanks

  0
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  PCS

  • October 21, 2022 05:57

  15.4.1 fixes it.

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  Clive Blair

  • October 21, 2022 08:15

  Robert: The latest update fixed the slow shutdown for me. 

  0

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