Cloud Transfer Doesn't Work

What's the purpose of the Ipad app if you can't get the images to your desktop?

I've tried multiple times to download images from the cloud to my desktop and in the middle of the process I get the following message "An unexpected error has occurred. Please try again.".

I've got 732 images I've worked on and am at the point I'm going to give up with CO for Ipad, download all my images from the SD card to my desktop, and re-edit them. Major waste of my time!

I've even tried importing a smaller number of images, 157, and continue to get the same error message. Only time it worked was when I tested and was able to get 2 images to download, and even then 1 image failed to transfer and I had to do it a second time.

Is the server down? Any help/suggestions would be greatly appreciated. Thank you.

Robert Richardson

23. Oktober 2022 14:09

Workaround...

1. From CO for iPad, save all photos locally to your iPad as EIP files
2. Transfer files to external/portable hard drive (borrowed my wife's as I don't own one)
3. Import files into CO on desktop from external hard drive

4. Unpack EIP files

Note: My desktop is a pc, so there might be an easier solution going from apple to apple, but that's what worked for me to avoid having to re-edit 700+ photos.

Lorenzo Ceva Valla

26. Oktober 2022 13:16

This is what I do every time!

I don't use cloud as I have a very bad connection so this solution it's much faster!

best regards

Lorenzo

27. Oktober 2022 00:54

Thanks Lorenzo...That will be my process going forward as well.

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