How to upgrade to 23

FirstName LastName

• 8. November 2022 15:09

I purchased 22 with a free upgrade to 23, when I enter my product key, its says "No Upgrade Product Found".  Am I doing something wrong? I am new to Capture One.

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  Eric

  • 8. November 2022 16:15

  Sounds like a licensing issue. I would contact CaptureOne directly via "submit a request" on top of the page.

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  FirstName LastName

  • 8. November 2022 16:23

  I finally figured it out and its up and running, but I had to download a new trial version and then apply my "old" license key. Seems a little convoluted and could be simpler or better "explained", but thank you for the reply.

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  Eric

  • 8. November 2022 16:41

  Indeed, that could be better explained. Glad you got it working!

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