Capture One 23 not working with new Ventura 13.2

FirstName LastName

• 1. Februar 2023 12:54

Having same problem as others - Capture One stopped working once Ventura update was installed - any solutions/fixes? Thanks

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  FirstName LastName

  • 1. Februar 2023 13:17

  I WAS JUST ABOUT TO TRY OUT CAPTURE ONE 23 WITH VENTURA 13.2.  IF YOU NEED TETHERING IN THE MEAN TIME AND YOU USE A CANON CAMERA. CASCABLE WORKS TETHERED ON AN I PAD PRO. CANON UOS UTILITY DOSENT WORK EITHER.  I AM PISSED OFF TO SAY THE LEAST. 

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  Jörn von Soldenhoff

  • 1. Februar 2023 17:08

  Same Problem..!

  What can I do. I have to work...!!

  See you Jörn

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  LVS

  • 1. Februar 2023 23:02

  Are your images on an external drive ?

  If so, have you tried these solutions: https://www.droidwin.com/external-disk-drive-not-working-recognized-on-ventura-13-2-fix/

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  Jack Williams

  Moderator

  • 3. Februar 2023 11:08

  macOS 13.2 is not yet supported.
  
  See the release notes here: https://support.captureone.com/hc/en-us/articles/8823019417245-Capture-One-23-16-0-2-release-notes
  
  The latest supported version is 13.1

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  Jerry C

  • 4. Februar 2023 00:41

  Capture One 23 Pro Build 16.0.2.21 (6b5b5bb) works fine for me with MacOS 13.2 on an iMac Pro (2017). My catalog uses referenced images on an external drive. 

  If you submit a support request you are likely to get more focused help because the support folks will have you provide a description of the problem in some detail, the computer you are using, logs that will help them to see what is going on with your system, and what version of Capture One you are using. It is hard for other users to help with this and other problems when most folks are not experiencing problems.

  Capture One always warns against upgrading to an unsupported OS, but few users have problems when they do so. When Capture One says they support an OS, it is not typical that they issue an update to make it work; they just check it out and give it their support. 

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  Dickon Whitehead

  • 11. Februar 2023 20:56

  First thing to try is re-install version 23 after the 13.2 upgrade.

  I held off upgrading to Ventura until 13.2 was released, so as not to break C1. But immediately after installing 13.2 I installed the latest (and current) version of C1.

  C1 version 23 running perfectly here including tethering a Sony a7Riii under 13.2. (On an m1 Mac mini)

  So in summary reinstall latest version of C1! best of luck!

   

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