color tags not exported

Stefan Segers

• 6. Februar 2023 18:51

Hi guys,

I selected color Orange and RED and exported these files. After exporting and opening them up with Photo Mechanic AND Narrative Select the color tas has gone.

In the export windows I have enabled the Color tag checkbox and exported the files to JPG.

Is there something wrong with my C1?

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  BeO

  • 6. Februar 2023 21:15

  

  I think you should consult the Photo Mechanic help because in PM preferences you need to configure the C1 compatible color tags.

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  Stefan Segers

  • 7. Februar 2023 07:37

  thanks BeO for your reply. The funny thing is that when I use a color tag within PM, the color will be transferred to Capture One without problems.

  After exporting from C1 and trying to check the color tag with Photo Mechanic AND Narrative Select, this color is gone.

   

  Go figure?

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  BeO

  • 7. Februar 2023 10:03

  

  Ah, sorry, I first didn't get that Narrative Select is a software. Then indeed it might be something wrong with C1  Mac version 23 which I cannot help with as I use Windows v22.

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  Wilfried Schoder

  • 9. Februar 2023 11:52

  I would check, if this colos-tags are exported with the jpeg-files (and available in macos-finder) ....
  This will be the source then for other software , I think.

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  Stefan Segers

  • 9. Februar 2023 12:01
  • Bearbeitet

  Thanks for your reply Wilfried. I have here 2 screenshots. 1 from C1 where you can see the images has color label RED.

  The second screenshot is the IPTC info from MacOS Preview app for the same photo (exported).

  The images has been exported WITH color tags

  

   

  Here's the export settings

  

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  Wilfried Schoder

  • 11. Februar 2023 07:56
  • Bearbeitet

  Hello,
  no, it does not work also on my computer.

  In C1 I added Rating and ColorTags (Bewertung und Farbmarkierung) .
  
  

  ... but nothing of this informations are on the jpeg-file after exporting.  :-(. 
  Seems to be a software-bug ... 
  
  ... I opened an support-request to capture this issue.
  
  BR, Wilfried 

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  Stefan Segers

  • 11. Februar 2023 08:01

  thanks Wilfried for confirming!

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  Wilfried Schoder

  • 21. Februar 2023 11:54

  I had contact with C1-support-team.
  This is really a bug.
  A fix will come perhaps in next release.
  
  BR, Wilfried

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  Stefan Segers

  • 21. Februar 2023 13:24

  Thanks Wilfired for checking out! Let's hope this will be fixed

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