Christine M.
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Neueste Aktivität von Christine M.-
Offizieller Kommentar Hi Steve. I am glad that our team managed to show you the "Lens Correction" option in the iPhone camera settings. Let us know if you have any additional questions. Have a great day.
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@... - from our research we have found that not all models are affected. Did you confirm that you are experiencing an issue?
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Hi Andreas. Let me take your points one at a time. Let me know if I am missing anything. The changes that we have implemented are related to how we work in Support - it is not related to how we pr...
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Hi Thomas. Let's not do double dialog. I understand your frustration, I do. Marian will reply to your message with the same question shortly.
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Without bombarding you with data and charts, I can tell you that the improvement is by far most significant on the difficult technical side (which accounts for 38 % of all of our tickets). But agai...
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@Thomas: As mentioned earlier, we are working on improving this process to increase resolution time and transparency for you all. So while the current setup up is not ideal, I would like to state o...
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Hi Andreas, thank you for pointing out the issue with the language - we are working on fixing it. Reg. the feedback on iPad, I believe it was done in a closed Facebook group, but this was a decisio...
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Hi Class A. Thanks for pointing out the process around feature requests. This and bug reporting is also something that we are going to change in the next couple of months. To create more transparen...
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Hi Thomas, thanks for getting back to me. Yes, as you point out, we have some work to do and I can see by the list of your tickets that we do have some cleaning up to do in older on-hold cases too....
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Offizieller Kommentar Hi Thomas,Thanks for taking the time to provide your feedback both here and elsewhere.I wanted to take the time to write to you (and everyone else here), as I know that our support services have no...