Thomas Whitmore

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  • I have only been with C1 for a couple of years now but a few things jump out almost right away when I hear, "Capture One". either seriously understaffed and over worked customer service for technic...

  • Hi Grant, yes, I am running the latest release or at least have installed the latest release of C 1 on Catalina, 10.15.2. The logs & Info I have sent to tech support was after my update so at leas...

  • Thanks Ian, I was applying the brush strokes but I will try your suggestion below regarding the middle and inner circle. Do any of the brush setting matter, i.e. other than making sure 'auto mask'...

  • One other note, on my iMac, I followed the procedures to rebuild OpenCL, I set acceleration to never as a test and now whenever I try to move the Luminance slider, Capture one crashes and restarts.

  • I was able to start the app and turn off hardware acceleration, I used the app for a bit and it didn't crash. So the question is, what does that mean other than it slows down Post Processing...

  • Thank you Paul. So now I am a bit confused as I don't remember this behavior in V12. If my image is displayed with no magnification, i.e. 'Fit' and I apply Luminance, say 100, I have to zoom in 50...

  • The software seems to work with the Hardware acceleration turned off. I uninstalled everything again, reinstalled and the software seemed to be fine, with acceleration on with the first session I ...

  • Just an update. I reinstalled v20 on my iMac and the application is no longer crashing when I move the Luminance slider. I also installed V12 on another laptop and yes, it appears there has been ...

  • Grant, I appreciate both perspectives. I am also in the process of trying to get a trial version of 12 installed on another Win10 machine but first I have to figure out what in the heck is going o...

  • Thank you, I quickly tried displaying the activities window but nothing is displayed in that window. Let me review the other suggestions...