Thomas Whitmore

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    1. Community
    2. Open Archive
    3. Help Please - Corrupt Files

    Hi BeO,  if you are still have a minute.  Have a look at the imbedded images.  They are screen shots of what I see on my Mac.  Ironically, if I go back to the Windows machine, the session favorite ...

    1. Community
    2. Open Archive
    3. Help Please - Corrupt Files

    Thanks BeO,  I will review the link.  Not sure why those folders would be 'offline' though I am reading them from a NAS, shouldn't make a difference but I guess you never know.  I agree, the origin...

    1. Community
    2. Open Archive
    3. What will be the minimum Mac OS for Version 22?

    I have only been with C1 for a couple of years now but a few things jump out almost right away when I hear, "Capture One". either seriously understaffed and over worked customer service for technic...

    1. Community
    2. Open Archive
    3. Noise Reduction

    Hi Grant, yes, I am running the latest release or at least have installed the latest release of C 1 on Catalina, 10.15.2. The logs & Info I have sent to tech support was after my update so at leas...

    1. Community
    2. Open Archive
    3. Auto Mask

    Thanks Ian, I was applying the brush strokes but I will try your suggestion below regarding the middle and inner circle. Do any of the brush setting matter, i.e. other than making sure 'auto mask'...

    1. Community
    2. Open Archive
    3. Noise Reduction

    One other note, on my iMac, I followed the procedures to rebuild OpenCL, I set acceleration to never as a test and now whenever I try to move the Luminance slider, Capture one crashes and restarts.

    1. Community
    2. Open Archive
    3. Noise Reduction

    I was able to start the app and turn off hardware acceleration, I used the app for a bit and it didn't crash. So the question is, what does that mean other than it slows down Post Processing...

    1. Community
    2. Open Archive
    3. Noise Reduction

    Thank you Paul. So now I am a bit confused as I don't remember this behavior in V12. If my image is displayed with no magnification, i.e. 'Fit' and I apply Luminance, say 100, I have to zoom in 50...

    1. Community
    2. Open Archive
    3. Noise Reduction

    The software seems to work with the Hardware acceleration turned off. I uninstalled everything again, reinstalled and the software seemed to be fine, with acceleration on with the first session I ...

    1. Community
    2. Open Archive
    3. Noise Reduction

    Just an update. I reinstalled v20 on my iMac and the application is no longer crashing when I move the Luminance slider. I also installed V12 on another laptop and yes, it appears there has been ...