rick urbanowski
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"Unfortunately, we are unable to reduce or eliminate the $99 upgrade feeto Capture One 5. We lowered the Price of Version 4 and thus eliminatedthe free upgrades. Consequently, there is no grace per...
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Did you send an email to customer service?
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Dick1,As you haven't posted any information about your situation, all I can say is "best of luck".
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I just bought mine yesterday too!I'll be contacting customer service
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That's what I thought they were saying too!
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In a somewhat related topic...I received an email from Calumet Photographic yesterday... it seems they are offering a C1 Workshop for $49 INCLUDING C1 5. WTF?!
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Yep. $49 USD. AND it includes live instruction... (which I need, but I've already bought the software)
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That even makes me more mad!Doesn't customer service and satisfaction mean anything to these people?
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Phase One just contacted me...I would like to thank them publicly for their response and revised policies.Thank you.