alun crockford
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Tried that as well ,still grey, I have now processed the files on another computer running the old software , and the images are now fine. there might be a case to avoid upgrading just in case ther...
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I know exactly what you mean ,this software has been a endless round of frustration ,and the chance of me getting the P65 are absolutly nil until this ongoing fiasco is resolved.As an illustration ...
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That seems to have done the trick, as long as I select all adjustments on both the copy and apply optionThanks
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Done that Makes no difference ,the processed image is still a gray version of the original ,I have just made a screen grab to send to support but support is broken
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I am also having trouble starting up C4 ,it worked once ,then after restarting it crashed in the process of loading files ,so after ditching all the preferences and other stuff I restarted it tried...
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my experience has been the same , I have just spent 20mins processing three frames, the software has crashed at least 16 times in the last 3 days, this is not a pro program and had it not been that...
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How do I do that ,I have gone to the preferences in capture one and reset the processing option but that is all I can see