Skip to main content

How do I cancel my free trial of Capture One?

Comments

4 comments

  • FirstName LastName

    how can I find an older version for Mac OS 13.9.9

     

    0
  • FirstName LastName

    Hello, I've purchased the capture one all in one bundle and have downloaded the pro version, but It will not let me log in. I am unable to log out of my free trial version. 

    -1
  • FirstName LastName

    Please check the accuracy of this article.  This has not been my experience.  I just got an email saying I would be charged next month, the day after my final free period payment of $0 was confirmed. The process of cancelling WAS very easy, but i actively had to cancel to avoid the payment which is not as this article states.  I have deactivating my account before the free trial period ended, and even uninstalled the app, which this article led me to believe was sufficient to avoid payment for a product I have decided not to continue using. 

    0
  • Denis Huk
    Admin

    hey everyone, thanks for writing!

    i've updated this article and added a link for mobile users (where trial doesn't auto cancel)

    there's an FAQ article on older/legacy versions Where can I download my older Capture One version?

    and if you're facing issues accessing your account, consider hitting the Request Support button in the header

    0

Please sign in to leave a comment.