You don’t have to worry about manually cancelling your Capture One desktop free trial. It will automatically terminate after the 30-day period. There will be no charges incurred post this period unless you decide to visit the website and buy the software yourself.
However, you still need to cancel the mobile trial, see About Capture One mobile for iPhone for details.
Comments
6 comments
how can I find an older version for Mac OS 13.9.9
Hello, I've purchased the capture one all in one bundle and have downloaded the pro version, but It will not let me log in. I am unable to log out of my free trial version.
Please check the accuracy of this article. This has not been my experience. I just got an email saying I would be charged next month, the day after my final free period payment of $0 was confirmed. The process of cancelling WAS very easy, but i actively had to cancel to avoid the payment which is not as this article states. I have deactivating my account before the free trial period ended, and even uninstalled the app, which this article led me to believe was sufficient to avoid payment for a product I have decided not to continue using.
hey everyone, thanks for writing!
i've updated this article and added a link for mobile users (where trial doesn't auto cancel)
there's an FAQ article on older/legacy versions Where can I download my older Capture One version?
and if you're facing issues accessing your account, consider hitting the Request Support button in the header
I want to continue to use the perpetual version but i can no longer use it.
The screen keeps displaying that i have to use the new trial version.
As a result, i cannot use the version 21 that I paid for.
I have no intention of upgrading at this time.
I Only want to use my old version.
How do I fix this calamity?
I'm fed up three times a day (and sometimes buying session coverage) they ask me to connect and give my credentials to check the license what is this story I don't have time to relate to This. The system exaggerates in addition only one computer is informed about the license while I have several it is scandalous to ask the same thing all the time
Please sign in to leave a comment.