PROBLEM
When trying to open a catalog, an error message “Unable to Open Catalog. The catalog is currently in use by: ...” appears.
SOLUTION
1. Close Capture One
2. In Finder, locate your catalog file, right-click on it, and select Show Package Contents. In Explorer, just navigate to the catalog folder and click on it to show its contents.
3. As a result, you will see the content of the file package or folder. Delete the writelock file.
Comments
6 comments
i had this problem after copying a catalog to an external drive for working on another computer. First tried to go back to C1 on the computer where the catalog was made, thinking that i had not closed it properly there or something. Well, after closing the application and trying again, still the same complaint. Blah. Found this help eventually, but I think if this is a common problem (seems to be!) THERE SHOULD BE A BETTER SOLUTION than teaching the user to go to file manager to delete something. The application should be able to help the user through this obscure problem. The user should be asked something appropriate e.g. "Should we let this application use the catalog? Do this only if you are sure no other user is working on it now." And then delete that writelock file and let me do what I want. Thank you.
I create sessions, not catalogs, so there is no "show package contents" in my drop down menu. Please provide a solution for those who work from sessions.
Same problem. Can't open catalogue. Support just directs me to this article, which is not helpful. This seems to be a larger issue, considering that I completely uninstalled and reinstalled the program and this is still happening. This is a major headache and the obstacles we have to go through just to get support is an even bigger headache. Right now this program is completely useless and I would not recommend to anyone.
Michael Custance
After free trial of latest version all catalogues blocked. need to go back to existing version. see mesage
Michael Custance
After free trial of latest version all catalogues blocked. need to go back to existing version. see mesage
"Show Package Contents" does not appear when I right click my catalog Folder, so this page is not helpful. I thought I was supposed to be able to open Capture One Pro on multiple devices, so this is is quite an annoying issue.
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