QUESTION
I have purchased the license for Capture One Pro, but Capture One still runs in a trial mode. How do I fix that?
I want to switch from Capture One Fujifilm to Capture One Pro, how do I do this?
NOTE: As all product variants are embedded in a single download file, there is no need to download Capture One once again if you need to switch to a different product variant.
ANSWER
IMPORTANT: Since April of 2022, we stopped offering versions of Capture One that are limited to supporting only one camera brand (for Sony/Nikon/Fujifilm).
All existing versions of Capture One will continue to work as they are.
Consider that Capture One can be activated and used in the following modes:
- Capture One Pro.
- Capture One Pro trial.
- Capture One for Phase One (formerly known as Capture One DB).
- Capture One Enterprise.
- Capture One Cultural Heritage.
- Fujifilm RAW Converter.
NOTE: Higher tier plans such as the All in One bundle and Capture One Studio also share the same installer file as the desktop application.
Learn more about Capture One product variants in this article.
Switch to another activation mode
For latest versions such as Capture One 23 and Capture One 22
1. First, you have to deactivate the current Capture One license, either directly in the software or in the account on the Capture One website. Follow the steps outlined in this article - deactivate the software.
2. Re-launch Capture One and activate from scratch by following the steps in this guide.
For Capture One 12 and previous versions
Re-launch the software. You will be prompted to select your Capture One product and activate it.
Enter your Capture One License Key and e-mail address. This must be the e-mail address you used when purchasing the license. Then click Get Profile.
Verify your password associated with your Capture One profile. If everything is entered correctly, your profile information will be automatically filled in. Then click Activate.