I have tried to activate Capture One with a License code on my new computer and I get the error stating "Activation Limit Exceeded". What does that mean?
This error message appears when the number of available activations matches the limit of your license.
The number of available activations depends on the type of license you have
Perpetual Pro License
Capture One 9 and later versions: 3 concurrent activations.
Capture One version 6, 7 and 8: 2 concurrent activations.
Perpetual Pro Fujifilm & Pro Sony Licenses
All versions: 2 concurrent activations.
Subscription Licenses (Pro, Pro Fujifilm, Pro Sony)
Pro (for Sony), Pro (for Fujifilm), and Subscription licenses: 2 concurrent activations.
5-seat, 10-seat licenses, and even up to 50-seat multi-user licenses are available in our e-shop. You can also purchase them from Phase One partners. To find the nearest partner of ours, please visit the Partner Locator page.
Deactivating Capture One seats
Each machine produces a unique identification number on our servers. Therefore, when a new machine is purchased, the operating system is reinstalled, hard drive rebuilt, or other major hardware changes occur, your computer can be identified as NEW in our database. This creates a need for additional activation.
To solve this issue effectively, you can deactivate a computer you are no longer using for running the Capture One software. Check the detailed instructions for deactivation in this article.
If you no longer have access to the machine that you need to deactivate, you can reset individual activations or entire licenses remotely. Check this article for more details.