Can you help me with a product I purchased? Jesper Rosenkrantz October 04, 2019 13:32 Updated Follow QUESTION Can you help me with a product I purchased? ANSWER If you have a contact e-mail or link within your order confirmation e-mail message, please use that to contact the product provider directly. Related articles How do I request a refund for a product I purchased? Capture One 20 FAQ How to upgrade Capture One? How do I edit or cancel a subscription? Where do I find my order invoice? Comments 0 comments Please sign in to leave a comment.